Ford Grand C-MAX 'child lock malfunction' message

I own a 2013 Ford C-MAX. Recently, it has started to show a 'child lock malfunction' message on the information display. The key fob no longer locks or unlocks the rear door (driver's side) and the power window also doesn't work. I have checked the fuse and it's fine. I have also sprayed WD40 on all hinges & switches, but no luck.

Can anyone please tell me how to resolve this malfunction?

Asked on 18 December 2020 by Rama

Answered by Keith Moody
Sometimes this can be cured by pressing down the child lock button on the door. It can be the case that it's triggered by a low battery if the car isn't getting used - in which case you could consider a trickle charger.
Similar questions
Where are the child locks on the Citroen C3?
We recently put the childlock on the rear door for obvious reasons but now the door will not open from outside or inside, obviously because of childlock. I'm a bit stuck. Can't take the door panel off...
The central locking on my Vauxhall Meriva isn't working. I turn the key once to unlock the drivers door and twice to unlock the back and passenger doors, however only the driver's door will actually open....
Related models
Neat styling. More practical than a Ford Focus. Fine blend of ride comfort, handling and driver enjoyment. High-quality interior.
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer