Why does my new car veer off course if I go onto the raised white lines?

I have a brand new BMW X5. I got a big fright when, at around 60mph, on a dual carriageway the steering wheel was suddenly jerked out of my hands. It felt like the wheels were stuck in rail tracks and I had to wrestle the car back into my lane. I finally worked out the car does this, without warning, if the wheels go onto raised white lines, or the "join" line on the tarmac. The dealership is currently closed. I will not drive the car until this is resolved. Is this an issue you have come across before? I would appreciate your advice.

Asked on 27 April 2020 by Harry Clark

Answered by Dan Powell
This will be the activation of the Lane Change Departure warning system - it's designed prevent the car from drifting out of its lane on the motorway. You can switch it off or lessen the impact via the BMW iDrive controller. The owner's manual will also show you how to do this.
Similar questions
I have an Audi A3. Can the lane change option be turned off permanently? It’s far from a safety feature. When overtaking a cyclist it pulls you back into the the cyclist.
I have recently bought a Toyota Yaris Hybrid which has a white line follower facility. On our narrow lanes locally we are constantly crossing the centre line and the white line follower is most disconcerting...
My wife has a Citroen C4 Grand Picasso which has various safety systems fitted as standard. My wife turns off the Lane Departure Warning System as she feels its not required. Does turning off any of these...
Related models
Excellent interior with plenty of space and luxury. Great to drive with impressive petrol, diesel and hybrid options.
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer