I was sold a Euro6-compliant car, which I've now discovered isn't compliant. What can I do if I was mislead about buying the vehicle?

I have a car that was sold to me as Euro6 compliant due to the AdBlue system. However, when entering the reg number on London's ULEZ checker it states that the car is non-compliant. Is it possible this is a mistake or was I mislead when sold the vehicle?

Asked on 3 March 2020 by sam breeden

Answered by Dan Powell

This reads like you were misled when buying the vehicle. If you bought it from a dealer, take it back and demand a refund. If you purchased it from a private seller, getting a refund will be more difficult unless you can prove they advertised the vehicle as Euro6 or ULEZ compliant. For your consumer rights, see: www.honestjohn.co.uk/how-to-reject-a-car-your-cons...s

Tags: consumer rights london congestion charge ulez euro6

Similar questions

Will diesel cars soon be banned in London?

My wife is worried that a diesel car won’t be able to drive in central London in the near future. Is this the case?

Can I make my Euro5 vehicle Euro6 compliant to avoid ULEZ charges?

I have Hyundai IX35 2.0 CDI which I use for towing my streetfood kitchen (converted horsebox and trailer bbq) but it is not Euro6 compliant. What is required to make it compliant and is this expensive?...

If I get my old van converted to Euro6, will it become exempt from the ULEZ charge?

I have a Citroen Relay. It's Euro4, so it falls foul of the ULEZ in London. If I get it converted to Euro6, will Transport for London revise their assessment of the vehicle and exempt it from the ULEZ...