Ask Honest John

Most recently answered buying online questions
I have recently purchased a car from a National Car Dealership under the distance online regulations. The car was delivered last week just before I was due to depart on a holiday - using the new car. Everything...
It is surprising how many of the major car outlets, come supermarkets, fail to respond to enquiries through Autotrader regarding the service history of the car they’re trying to sell. Should this be an...
I noticed a car on a dealer's website with a clear mistake as it was advertised at £1900 with a saving of £10,000 so I paid the deposit to reserve it. However it was clearly a mistake by the company...
I recently bought a wheelchair accessible car from a garage in Scotland and paid to have it shipped down to Dorset. I was assured by the garage that the vehicle was excellent and very keenly priced. It...
I believe that I'm covered under the Distance Selling Regulations in that I have paid a reservation fee to secure a vehicle. The dealer has arranged V5 change of owner, which I have received. The part-ex...
I'm confused about my rights when buying a new car online from a main dealer. Am I allowed to cancel within 7 days from delivery without penalty?
If I purchase a car remotely and the seller pays to have it delivered, but I then reject the car within two weeks, who is responsible for the cost of returning it?
I've seen a used car I like the look of on a main dealer's website. I've spoken to a sales person, agreed a price and a price for my part exchange. I was willing to place a deposit on it and exchange cars...
I purchased a car via AutoTrader but since buying the car after two weeks the clutch has gone. I was told it will cost me £200. Is there anything I can do, or ask the previous owner to assist?
What is your opinion of online car buying sites who offer substantial savings?
 

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