Hi,
I took my car in for a service and as it is a garage I have used several times did not ask for quotes ETC.
They have replaced 3 bulbs and put two new wipers on and charged me over £55 when you add VAT. Is this reasonable? I have two of the bulbs here already that I was planning on doing this weekend which is annoying.
Also, they have charged £120 for labour when previous services were charged at £60 plus parts. What they have done extra is change the brake fluid and replaced both lights at the front on the side plus a numberplate light.
What do you think? I think £280 is too expensive and I wish I had queried at the time but didn't want to cause a scene. Disappointing as well as I always use this garage and have actually travelled to use them now as I have changed jobs.
Basically, my main question is can they just replace things such as wipers and lights and charge without asking? And also, is an hour to replace the headlights and brake fluid reasonable? I have looked online and the fluid is changed by machine!
Thanks
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