Some years ago I bought a car form Motorpoint in Derby. Good price, easy collection, no problems with the car. When Dad wanted to swap I went onto their site for a look. A Nissan Note was on his short list and they had a good selection at very good prices. But the Silver one was in Newport and they wanted £300 paid by credit card before they would bring it to Derby. If it was a simple case of deciding we simply did not like it tough luck, money not refunded but if we found a genuine fault (how they defined that I have no idea) we could have the £300 back.

Sound to me like a similar senario but did they explain it fully or did the OP understand.

Bottom line was we could have driven to Newport in just over 2 hours and looked for the cost of £30 of diesel rather than risking £300. But there were plenty of cars locally without all that messing about. he got a Silver Micra from Derby, when he compared it with the Note he preferred it.