Just went yesterday with two friends to take delivery of their new cars, bought on my recommendation. I could not believe the interactive talk through with the salesman delivering the car explaining about finance options, interest charges, gap insurance, paint protection etc, all of which had to be replied to yes no or "no response" and the the customer had to sign electronically that he had been asked these questions and was happy with his replies.

I am happy that i buy my cars cash (heavily discounted about a year old and don't have to sit through all this myself.

To avoid future allegations of mis-selling for the 2 friends i was told upon asking..