I bought this vehicle 10 days ago (14/05/11) from a dealer in Bristol.

Van is 05 plate has done 66450k miles. Priced at £3990. MOT done on May 2nd (no advisory issued)

It was a bit untidy, so the dealer offered to fix and respray the dented sills, repair torn seat and service the vehicle, and sell at £3900 (I paid £500 deposit, then when I went back to pay balance was told I had to pay 3% extra as was using a credit card £106)

I collected the vehicle on 14/05 and when I got it home I realised there was no washer fluid in the bottle at all and that the hazards didn't work (should have been picked up in service?). Dealer agreed to replace hazard switch which he did.

In the last 10 days I have driven approx 1000 miles in the vehicle and then two days ago noticed a grinding sound when braking just before coming to a stop.

I have inspected the discs and pads...front set fine on both sides...rear set (harder to see) but appears there is virtually no pad left and osr discs is heavily scored. This seems to be the cause of the grinding noise as no pad left at all on this side.

Spoke to Dealer at weekend and he said his boss is in Spain but would fix problem and that he would call on Wednesday to arrange. I called back today to try to fix a specific day as I have lots of work this week and next week and need to use the vehicle....

Am now being told that because I paid 90 less than 'screen price' they are not willing to fix. I offered to pay parts and they fit for free, was told they would fit at 'trade price' and have quoted me £220. I can source parts for £109 so do not think this is 'trade price'. Was told it was either that or I could have my money back as they could easily sell the van.

An independent garage tells me he would expect the minimum pad amount for MOT of 1.5mm to last at least 3000-4000 miles and that they would not hesitate to fix a problem like this after just one week.

I have requested the boss call me from Spain as I cannot wait till Wednesday to resolve this. I will not be giving them anymore of my money either. I want to keep the van I just wat it fixed.

Can anyone tell me where I stand on this?

I am prepared to pay some of the costs if necessary, ie I supply parts they fit. If I have to pay full costs I shall go to my trusted mechanic instead.

Any advice much appreciated.

Maceman