Have you visited the Honest John Facebook page? Like it here and never miss out on news updates. | No thanks
Mercedes Benz C-Class W204 (2007 -) - Blue Efficiency Injector issues?  
Blue Efficiency Injector issues? - a900ss
Guys,

I've just ordered a Merc 250CDI as a company car but my finance manager has held back the order as we have a 220CDI Blue Efficiency on our fleet that has been having a lot of issues with its injectors (replaced twice in just a few months).

Does anybody know if the Blue Efficiency engines have an inherent injector issue or if the other car on our fleet was just a 'Friday' car?

Thanks

Edited by Pugugly on 16/10/2009 at 22:17

Tags: owning waiting lists company cars new cars

Mercedes Blue Efficiency Injector issues? - Bill Payer
Not something I've seen on either of the two main UK Mercedes forums. There are a fair number of W204 C220CDi owners present, but I guess not many of them would be Blue Efficiency versions yet.
Mercedes Blue Efficiency Injector issues? - a900ss
I was today told by the lease company (via my finance dept) that there is a mass recall on the blue effiecency cars. Strange thing is that I can't see ANY reference to it on the internet, so it may be completely untrue and I o not want to cast any dispertions on MB. If anybody knows any truth (or untruth) in this, please let me know as at present I am unable to order the car I want and may have to choose another car.

Thanks
Mercedes Blue Efficiency Injector issues? - Bill Payer
Some info from a German magazine, translated using babelfish: tinyurl.com/yjuvgpe
Mercedes Blue Efficiency Injector issues? - the swiss tony
from what Ive heard, there is an issue with injectors on these, and the injectors are almost impossible to obtain at the moment.
I have also heard (unconfirmed) that production of the engine has been halted due to the shortage of injectors.
My ear is firmly on the ground, listening for more info!
Mercedes Blue Efficiency Injector issues? - a900ss
Thanks Guys,

Looks like there is an issue here after all. I can swallow choosing a different car if it is true but not if it is just an issue with one car out of thousands.

Looks like I might be getting a Volvo V70 after all.....
Mercedes Blue Efficiency Injector issues? - Bill Payer
Looks like there is an issue here after all. I can swallow choosing a different
car if it is true but not if it is just an issue with one
car out of thousands.

It's probably better to have a widespread problem as at least you can be sure it will be addressed then.
Mercedes Blue Efficiency Injector issues? - cheddar
Looks like I might be getting a Volvo V70 after all.....


Dont get a 1.6d V70 ... toooo slow.

Look again, could you get a Merc CGi, low emissions petrol?

Could you get a pool car or keep your current one for a short while longer?
Mercedes Blue Efficiency Injector issues? - prm72
Go for the Volvo, oodles of comfort, but get the D5.
Mercedes Blue Efficiency Injector issues? - a900ss
Unfortunatley both the D5 and 2.0 V70 do not come up on my list as over 160g of Co2 per km.

So it is either the V70 1.6(!!!!) with Leather, Sat Nav, Digital Radio, Full size comfortable seats, cruise control, renowned safety issue and a good size boot (I have 2 small children, one who is 2 and another who is 7 weeks) OR a 320d SE estate with a great engine but none of the other benefits of the Volvo.

Economy is NOT as issue for this car as they will be fully expensed so BIK is more important.
Mercedes Blue Efficiency Injector issues? - prm72
Well i hate to say it, but the Volvo 1.6 is probably well underpowered for such a big car, and although i dislike the " Beamer" image the 320D is a cracking engine.
Mercedes Blue Efficiency Injector issues? - Alby Back
Unless loadspace is critical I guess I'd go for the BMW given your options. Got to be a better drive than a V70 with a weedy engine. Having said that, we all get used to things quite quickly. I can remember my dad being worried about going from a 3.0 petrol Wolseley to a 1.9 Volvo back in the early '70s. Of course it was fine and with modern technology the V70 is probably OK too. Still, I'd have the 320d........

;-)
Mercedes Blue Efficiency Injector issues? - mattbod
May I suggest a Skoda Supurb 20 TDI 170 Common Rail with DSG. A lovely car for a lot less money. Mercedes Diesels from anecdotal evidence and firends experiences seem to be disaterous. Several of my dads Rotary and masonic cronies have CDI 320s in various vehicles and all have had aggro with injectors, turbos, dodgy gearboxes: No I am not kidding. I used to love Mercs: We have a much loved C280 (1995) in the family but a new one: no way in hell.
Mercedes Blue Efficiency Injector issues? - cheddar
Of the choice 320d any day, could you get a higher spec 318d?

Or a V50 2.0d?

Mercedes Blue Efficiency Injector issues? - Bill Payer
Several of my dads Rotary and masonic cronies have CDI 320s in various vehicles and all >> have had aggro with injectors turbos dodgy gearboxes:


What age are those cars? I have an MB and am active on the MB forums and the newer MBs (say post mid-2004) have very few issues. In fact it's widely stated that the dealers are seeing so little warranty work that they're all struggling and they've now become competitive against indie's for servicing etc.

There were quite a lot of issues with the early 7 speed auto boxes on 320CDI's perhaps 3 yrs ago now, but these were generally sorted out with software upgrades.
Mercedes Blue Efficiency Injector issues? - mattbod
Yes Bill all 3.0 V6 cars in E, ML and C class. Boxes thumping into gear, turbo gip etc. My father could probably afford to replace his 1995 C280 (which I borrow at every opportunity: lovely straight 6 engine and responsive 4 speed auto) but after nearly 15 years of trouble free motoring (touch wood) he would rather keep it. Very hidebound and thinks modern stuff is too techy. One of the Rotary guys is a multi millionaire and yet has a 1988 260E with 200K as his daily driver.
Mercedes Blue Efficiency Injector issues? - Bagpuss
I recently had a C180CGI Blue Efficiency as a rental car. It's the first W204 I've driven and I have to admit it's a great car, a huge improvement on the W203 and almost as nice to drive as a 3 Series but with far better ride quality. The bizarre thing was the automatic gearbox. I would have sworn blind it was a CVT as it exhibited the usual elastic-band-plus-sewing-machine characteristics. I checked the website and discovered it's a conventional 5 speed automatic with torque converter. What have MB done? Spooky.
Mercedes Blue Efficiency Injector issues? - pstallwood
I am awaiting delivery of a C220 blue efficiency. It is about 1 month overdue. The dealer says this is because of the injector problem but the car is now due next week.

I was a bit worried as you do read of problems with damage that needs repair and therefore delays delivery of your "new" car. Finding out that there actually is a problem that needed sorting is reassuring.

I just wish that the dealer had been more proactive in telling me about the problem.
Mercedes Blue Efficiency Injector issues? - golfer9
I have just purchased an demo E250CDi blue efficiency. within 5 days the Engine Management warning light came on and the car went into limp mode. following recovery ny local dealer confirmed the problem was with the injectors. They admitted this was a common fault and had already repaired a number of cars. Some had to be taken off the road as the problems were so severe MB wouldn't risk them being out. Injectors are in short supply, a month wait from the factory but fortunately my dealer found a set at another dealer. Amazing MB have kept this so quiet.>> I am awaiting delivery of a C220 blue efficiency. It is about 1 month overdue.
The dealer says this is because of the injector problem but the car is now
Mercedes Blue Efficiency Injector issues? - a900ss
I'm the OP and the reason my original car order was declined was becasue of a C220CDI BE on our fleet with persistant problems. Well, It's been in the dealers for the past 4 weeks and we still have no date of when the car is going to be returned. Shame really as I really fancied the 250CDI.
Mercedes Blue Efficiency Injector issues? - merlin
I spent a few hours trying the new E class with the Blue Efficiency engines when they were first available. The fuel economy was good and they drove well but I was concerned about possible issues given the new tech. The salesman tried to convince me saying Mercedes had tested the new cars extensively and the quality was good and that Merc were very close to Lexus in customer ratings.

In the end the price was more than I wanted to pay. It didn't make much sense against the old model which I bought and was 2/3 the price for a nearly new one.

It's interesting now to hear of injector issues with the new engines. Having had major issues with the old E class when it was first released, Mercedes should have learnt their lesson and not released an engine that had issues - particularly given it is fitted to both C and E classes.
Mercedes Blue Efficiency Injector issues? - 659FBE
M-B, it seems have learnt nothing.

If they are serious about improving the abysmal quality of the cars they produced from about '95 to '05, they should not have gone to Delphi for diesel fuel systems.

Possibly tolerable at Ford prices (although not by me, as cheaper cars can be had with Bosch fuel systems), a look at the reliability of Ford diesels fitted with their in-house Delphi fuel systems would have told them all they needed to know.

659.
Mercedes Blue Efficiency Injector issues? - cheddar
Possibly tolerable at Ford prices (although not by me as cheaper cars can be had
with Bosch fuel systems) a look at the reliability of Ford diesels fitted with their
in-house Delphi fuel systems would have told them all they needed to know.
659.


Yawn ... ...

The same old Bosch Tosch 659, there are 00's of 000's of Delphi TDCi's in Mondeos, Foci, Connects, Transits, X-Types etc many with 00's of 000's of miles under there belts, the vast majority of which provide rock solid service despite often being driven unsympathetically and all of which are infinitely more refined than any Bosch PD and every bit as efficient.

As to the cause of the MB BE injector issues, it should not reflect on Ford!!!!

EDIT: I forgot the yawn ;-)

Edited by cheddar on 24/11/2009 at 23:14

Mercedes Blue Efficiency Injector issues? - 659FBE
Why should the M-B injector failures not reflect on Ford? They're made by a Ford subsidiary.

659.
Mercedes Blue Efficiency Injector issues? - cheddar
Why should the M-B injector failures not reflect on Ford? They're made by a Ford
subsidiary.
659.


What do you know! Who specced them, designed them, it might be 100% Delphi's fault or it might not, either way that does not make a five year old Transit any the worse!
Mercedes Blue Efficiency Injector issues? - 659FBE
I used to work for the organisation which became the diesel division of Delphi and I still know people there.

659.
Mercedes Blue Efficiency Injector issues? - Bill Payer
I used to work for the organisation which became the diesel division of Delphi and
I still know people there.

You'd better hope they can't identify you!
Mercedes Blue Efficiency Injector issues? - R2-CMax
Why should the M-B injector failures not reflect on Ford? They're made by a Ford
subsidiary.
659.


I thought Delphi had been a GM subsidiary, and Visteon had been spun out of Ford. Wikipedia does say that too.
Mercedes Blue Efficiency Injector issues? - barney100
Thanks Guys

Looks like I might be getting a Volvo V70 after all.....


I had two diesel Mercs, not blue ones of course and had no trouble with injectors, however my V70 does have injector issues and the dealers misdiagnose and charge an arm and a leg. I prefer dealing with the Merc dealers than the Volvo ones.>>
Blue Efficiency Injector issues? - mogs
I took delivery of a new C220CDI sport - Blue efficiency at the beginning of August 2009 - it broke down with injector problems in October & I was without it for over 2 weeks. I had it back for 2 weeks then it broke down again with exactly the same issues. I have no idea when I will be getting it back & have been given a hire car until the issue is resolved. I have had the car for less than 5 months but have been without it for over 2 of them. Mercedes are giving me no information & no indication as to when my car will be fixed and returned to me. I do not want the car back & am looking to contact the lease company to see what advise they can give. Mercedes incidentally tell me that the problem is rare although the Mercedes roadside assistance guy who came to my assistance on the first break down told me that it was the 4th injector problem on this type of vehicle he had attended within the last 24hours.
The only compensation I have been offered is the firstt service FOC!
My advise to anyone thinking of purchasing one - Don't!
Blue Efficiency Injector issues? - Bill Payer
Mercedes is "allocating" replacement injectors in a fashion which nobody can figure out, but which does seem to be favouring company lease car drivers. One suggestion is that recent breakdowns are being prioritised over older ones to try to minmise the number of upset owners.

Keep on to your leasing company - they will have contacts in the Corporate division of MB UK and they provide a level of service unavailable to private owners.
Blue Efficiency Injector issues? - a900ss
I'm the OP who couldn't order a C250CDI as we have a troublesome BE C220CDI on the fleet.

Well the C220CDi has been returned to the lease company after 6 months. Due to the issues and amount of time the car has been off the road and MB not being able to givea date when they expect the car to be repaired, the Lease Company have taken the car back with no early redemption fee as long as we ordered a relacement car from them.

So no MB Blue Efficiency cars on our fleet now due to the injector issues - shame really as I really fancied one.
Blue Efficiency Injector issues? - ForumNeedsModerating
So much for the turnaround in Mercedes quality since the dark days of yore then.

It makes you wonder about the quality & longevity of other mechanisms & systems on their cars if something as fundamental as diesel injectors fail so soon. I wonder what other horrors will emerge in the years to come; very much a dying brand in my view.
Blue Efficiency Injector issues? - madf
Mercedes qulaity?

If you read the stories about 7 speed gearboxes on the Mercedes forums, you realise they are introducing new designs without adequate testing..

I suspect too large a range of options, too many engines and not enough testing coupled with inadequate quality processes in mercedes and suppliers..

Most cars are probably OK: there are just a small but significant number which give trouble.

And the rustiest cars on the road...

Edited by madf on 23/12/2009 at 09:24

Blue Efficiency Injector issues? - prm72
I think the 7 speed boxes are sorted now, as is the rust issues ( i hope )
Blue Efficiency Injector issues? - Bagpuss
I had a C180K Blue Efficiency, the petrol engined model as a rental car. It was a very nice thing to drive, very quiet, solid feeling and well made in a way reminiscent of older Mercs and with a much more comfortable ride than the W203.

The engine response was very strange though and I would have sworn it was fitted with a CVT, but no according to the website it has a conventional 5 speed automatic.

Edited by Bagpuss on 23/12/2009 at 11:11

Blue Efficiency Injector issues? - Bill Payer
I think with the diesels they're just pushing for too much power at the same time as trying to minimise the emissions and maintain refinement - it's stretching the envelope in multiple directions.

These are EU5 engines - apparently the problems get even worse for engine designers with EU6.
Blue Efficiency Injector issues? - Brit_in_Germany
There is another article in Auto Motor und Sport about this problem two months after the link above. Seems that MB haven't managed to get on top of the problem yet.

BIG
Blue Efficiency Injector issues? - CClasssuffering
My C220 packed up on Christmas Eve. Mercedes were quick to come out and retrieve it and I guessed I'd have to wait until after Christmas for the diagnostic. Yes, it was an Injector issue and the MB dealership told me I would now be in a waiting list to have my car repaired. There are 30 Blue Efficiency cars in this Dealership in front of me!!!! And as someone has said before they are repairing cars that have broken down twice as the Priority!!!

This is really bad news MB!
Blue Efficiency Injector issues? - CClasssuffering
Forgot to add I have had 5 new BMW's before this Mercedes, the last being a 330d. Never had a breakdown with any of them! Have I made a really big mistake?
Blue Efficiency Injector issues? - LikedDrivingOnce
Have I made a really big mistake?

I'm sorry to say that I think that you have.

BMW 330d = superb engine in a very reliable car
C220 BE = "Bleeding edge" technology.
(OK the Merc is more comfy and probably more practical)

It may have been better to go for the Merc with the 3 liter engine. IIRC this is proven technology - not "Blue Efficiency"

If you were happy with the BM's why did you change?
Blue Efficiency Injector issues? - boxsterboy
BMW 330d = superb engine in a very reliable car


I thought there was an issue with premature turbo failures on this and other BMW diesel engines?
Blue Efficiency Injector issues? - LikedDrivingOnce
Yes - you are dead right there was an issue with turbo failures (and swirl flaps disintegrating).
However this is much improved over recent years, and tended to happen once a far few miles had been clocked up. Since, the OP was in the market for a brand new company car this should not be an issue.

Incidentally, I sincerely hope that MB do solve this injector problem. I'd love to own a decent low-mileage MB at some point in my life - but not if they are prone to reliability problems.
Blue Efficiency Injector issues? - Bill Payer
BMW is having significant issues with its "Efficient Dynamics" petrol cars, and has been for the last 2 years, also thought to be injector related.

They've quietly bought cars back off owners.
Blue Efficiency Injector issues? - CClasssuffering
I've now heard that these Injector issues are affecting the new E Class Mercedes as well. Also BMW and Audi are having issues worldwide (Source: Mercedes Help desk).
Apparently the company who originally supplied the injectors has gone bust and the replacements aren't holding up. Anyone else heard this?
Blue Efficiency Injector issues? - hari not impressed
I had my new C250 CDi deliverd at the start of october, I have had no end of problems. the car has been back to the dealership every month.
Injector Problem The car has now been at the dealership since 14th of december. I have now been told that they have "version 6" Delphi injector which has rectified the problem. I have been given no firm indication of when the car will be returned.
I am now trying to return the car

Previous to injector problem, had fuel problems( car empty even when range is showing 60-70miles remaining), also car suffers from very heavy condensation when parked. Do any other cars suffer from this

Ran a audi a4 2.0 tdi and a 330d before the C Class both were very reliable compared to this.


Snipquote!

Edited by Dynamic Dave on 14/01/2010 at 21:18

Blue Efficiency Injector issues? - a900ss
Hi HNI,

When you get it back, can you let us know if it seems to have fixed the problem.

I'm the OP who was trying to order the Merc but it got turned down by my finance dept. I then went to order a V70 but that is also on hold (long story - somebody on maternity leave who may not come back and if she doesn't I'll get her Legacy diesel but for now I'm in a long term hire car until May) so I may yet have the option of ordering the Merc 250CDi in May.

Thanks

a900ss
Blue Efficiency Injector issues? - SteveLee
If Jaguars broke down as often and were as poorly made as Mercedes it would be front page news - the Germans get away with murder. (Yes I know Jaguar turn out plenty of Friday cars but they are no where near as bad as MB!)
Blue Efficiency Injector issues? - Epsom_Steve
Hi,

I have had my C180K Sport Auto Blue Efficiency almost 9 Months and have done 10K and nothing has gone wrong.

I work in IT and have learnt all new products take about a year to iron out any initial problems.

So I decided against going it anything to new such as the 220 CDI BE.

My C180K Blue Efficiency does about 43 MPG on the M25 between Leatherhead and the M1 using Tesco 99 RON and about 45 MPG using Shell V Power driving between 55 MPG to 65 MPH.

If I use 97 RON I get about 38 MPG and about 36 MPG with 95 RON on the same stretch of M25.

My combined MPG is about 34 MPG using 99 RON, 30 MPG with 97 RON and about 28 MPG on 95 RON.

For the most effective fuel economy I use the Cruise Control to increase or decrease speed on the motorway.

These tests included having the A/C and radio on.

I have found the new BE Consumption gauge very useful to help me drive more efficiently.

In my opionion the success of the 1.6K engine was its ability to fully utilise 99 RON petrol.

The car is very responsive to drive with 99 RON compared to 95 RON.

I know that 99 RON is more expensive than diesel, but the engine is very quite and smooth, which it what I was after when buying a Merc.

Blue Efficiency Injector issues? - mon2s
Hi all, I've been running a C250 CDi for a couple of weeks now. Bought it as an ex MB management car with 3k on the clock. When I picked it up I noted the trip computer showed fuel consumption of 29.1mpg for the 3000 miles on the clock. I was worried that the previous driver had thrashed my new motor. However having driven it gently myself for around 600 miles, the best I've managed is 34mpg with an average of 31mpg. No rush hour traffic or major jams, just gentle average speeds some A road and motorway and some urban. As the Blue Efficiency blurb gives mpg figs for the auto at 35 urban, 55 extra urban and 47 combined I'm thinking there is either something wrong with my car or the promotional material is wildly exageratted. I figure if I drove the car hard or was in lots of traffice I'd be looking at 25mpg at best!! Anyone else got any MPG figure for the diesel 250?

Could this be caused by the injector issues I'm reading about here?
Blue Efficiency Injector issues? - happyworker
I have another post on here about rejecting the car for this issue, my car is currently in the dealership.

Yep, there is a big problem and it is not being talked about, this could be potentially very dangerous if you lose power on a dangerous spot or on the motorway.

My latest thoughts are that the salesman knowingly sold me a car which is not of merchandble quality.
Blue Efficiency Injector issues? - a900ss
I don't know your particular details but my company successfully rejected the C220Cdi BE due to the injector issues but I think the rejection was to the lease company rather than Mercedes. Unsure if the lease company agreed it with Merc but I guess they probably did.
Blue Efficiency Injector issues? - Ceris
I purchased a 220cdi mid Sept 09 and it broke down 10 Dec the problem being the with the fuel injection. The car was returned to me on 19 Jan with the explanation that they needed so ong to remedy the problem and performed significant road tests and off I went. I did no more than 10 miles and it broke down again - same problem!! The tow truck driver commented that he has picked up a lot of these cars and now the dealership do not return our calls, and mercedes customer services are very unhelpful. In a couple more weeks the car will have spent as long in the garage for repair as I had it on the road. I want a refund but perhaps that is why my calls are not being returned!! I would recommend that if you are considering buying a mercedes you think very carefully and buy something else. We were told that the company that made the injector parts has gone bust due to the compensation being claimed by merceds and now mercedes are running the company but they have obviously not resolved the problem and are not doing much to satisfy customers. I feel really aggrieved that they can sell a car that they know to be faulty.
Blue Efficiency Injector issues? - Bill Payer
Suggest you add your story here too: www.mbclub.co.uk/forums/engine/77050-blue-efficien...l
Blue Efficiency Injector issues? - Honestjohn
Think this through. Assuming what Ceris writes is all true, then Mercedes will be desperately trying to solve the problem with the injectors before it puts replacements into production. All this will take some time. Where a manufacturer builds, say, 1,000 cars a day and has built, say, 200,000 of a model affected by a problem, it cannot suddenly produce replacement parts for 200,000 cars using the resources it has. It would have to set up a special production line for those replacements.

HJ
Blue Efficiency Injector issues? - Bill Payer
The problem is big, but it's not *that* big. German magazines are talking about 30K cars being affected. Of course that's 120K injectors.

Daimler AG has not made any financial statements about this issue as they would be reqired to if this issue had a material impact on the business.

I've seen this comment about the supplier going bust before. In fact the exact opposite is true, as you will know. Delphi went bust about 4 yrs ago and came out of bankruptcy a few months ago. I'm sure Mercedes does have a whole team of people at the Delphi factory, but that's entirely normal in this sort of situation.

The unique thing about Ceris's post is that the car has apparently broken down again after having new injectors recently fitted. That's the first time I've heard of that happening recently. Mercedes is apparently giving people letters saying the latest injectors "will not" fail. That's pretty a pretty bold statement.

(BMW is having all sorts of injector problems too, but seems to have kept it quieter than MB. Their problems seem a bit more random - some cars are fine and others fail over and over again).
Blue Efficiency Injector issues? - bettyboop

I too have a C220 cdi sport blue efficiency that has just spent 4 weeks in the garage. It only has 4200 miles on the clock and I'm really disappointed that this has happened. Are MB extending warranties to cover the time off the road? The sudden loss of power is concerning and I'm suprised there has not been a recall or a major RTA with this problem .

Blue Efficiency Injector issues? - sjwilcock1967
Hi All

I purchased an E250 coupe in September it broke down in November and it had two injectors replaced (these were not the upgraded ones). It then broke down in January 7th approx 12k miles and needed a full set of injectors, i have just got the car back today that is 25 days. I was given a galaxy by mercedes as all enterprise garages in my area had run out of mercedes to loan me (their cars have same problems!).

The dealer where i took my car had 13 cars in for injectors and it is a very small garage.
Blue Efficiency Injector issues? - Honestjohn
At least sjwilcock1967 was given a better quality car as a loaner.

HJ
Blue Efficiency Injector issues? - LikedDrivingOnce
At least sjwilcock1967 was given a better quality car as a loaner.
HJ

A Ford Galaxy a better car than an E-Class Coupe!!???.

My Goodness! You must really dislike Mercedes-Benz.
Injectors E220 CDI Auto - gbh999
I picked up my new car on Oct 26 2009, I've done 5500 miles,(motorway driving mainly), but never got better than 38 mpg! Nothing close to the 53mph advertised!
On Jan 29, the Fuel Injector failed and was restricted to 40mph.
The wait for the new part is 3-4 weeks. MB being very helpful with loaner etc.
Frankly I expect better in a new car, and better mileage. It's Lexus for me in future.
Anyone else with similar problems?
Gerry
Injectors E220 CDI Auto - sjwilcock1967
Hi Gerry

I am getting around 47mpg from mine when on motorway its a 250 CDI Manual Coupe, from new at 12k mile i have averaged 42mpg.
i have found that if you use the cruise control to accelerate and decelerate it vastly improves fuel efficiency - for those of you more technical you will probably say well thats obvious but it wasnt to me. Saying that though teh last month i have had great fuel economy as its been in teh dealership for January.

Steve

oh by the way teh galaxy i was loaned did about 20mpg, i wonder if mercedes will foot the additional fuel i used as i do around 3k mile a month?
Blue Efficiency Injector issues? - sjwilcock1967
Hi

I don't wish to upset you but i did have a Lexus 220D as my last car 3 years and 100k but it also need new injectors at about 40K they were then recalled, saying that though it only took them 2 days from my car being towed in to them delivering it back to my driveway complete with a box containg two bottles of wine!!

Blue Efficiency Injector issues? - LikedDrivingOnce
............ them delivering it back to my driveway complete with a
box containg two bottles of wine!!


It was a nice thought - trying to compensate you like that.

But it was a poor choice of them to offer alcohol - supposing you were a reformed Alcoholic? or teetotal? or someone with the good sense to stick to beer & spirits like me? :-)

Blue Efficiency Injector issues? - dixgas
Hi 1967

My Lexus 220d was recalled for the injector issue ( it was running fine)
It was returned with the tank brimed, they must have put in 40 ltrs, it was 130p a ltr. at the time.

DJ
Blue Efficiency Injector issues? - NicholasJ
In November 2009 we picked up our C220 CDI BlueEfficiency Estate. One of the first BlueEfficiency Mercedes in Australia at the time. Now three months on we have hit trouble.

Last night about 50km from Melbourne (Aust.), my car's engine diagnostics light came on and I pulled over. I called Mercedes who sent a mechanic. He said the engine sounded like somone had put petrol in the tank. This mechanic misdiagnosed the problem which other mechanics have now realised are injector problems. The engine is running in emergency 'limp home mode'. Very little power and an irregular idle/engine sound. The engine sounds like it's firing on two or three cylinders and the car hardly moves. After a night out in the middle of nowhere, the tow truck picked the car up and I was left to get home myself.

The car is now heading to the dealer tomorrow for them to properly diagnose the issue. It seems crazy that a car of less than three months old has such problems. However I can report that the Roadside Assist here in Australia was most helpful, even though the mechanics they sent were numbskulls.

In the meantime I guess it will be calls to Mercedes headquarters to get some questions answered. For a start, I want to know if there are injector problems being reported frequently, and if so, why haven't they issued a recall?
Blue Efficiency Injector issues? - NicholasJ
UPDATE: The car has been taken to the dealers where they found the inevitable injector problems. The dealer has ordered the parts from Germany meaning the car could take a long time to fix. The dealer hasn't been able to provide a courtesy vehicle either. Not a happy customer I can tell you.
Blue Efficiency Injector issues? - madf
Nicholas J

Money back time.

Within warranty. Unfit for purpose. Full refund..

Trading Standards if they refuse.

No legal leg to stand on...

(the threat of the above SHOULD get you a courtesy car).

You can argue they sold you a car KNOWING it would break down as the issues were well known before you bought it - see this thread.
Blue Efficiency Injector issues? - Bill Payer
The dealer hasn't been able to provide a courtesy vehicle either.

Mercedes has an arangement with Enterprise - they should hire a car for you.

It's supposed to be a Mercedes hire car but they're very short of Mercs as many of theirs have broken down too.
Blue Efficiency Injector issues? - Focus {P}
Mercedes has an arangement with Enterprise - they should hire a car for you.


Might not be the same in Australia?
Blue Efficiency Injector issues? - Bill Payer
Might not be the same in Australia?

Ah! (That also makes other's legal comments possibly irrelevant too).

With the wonders of the Internet I just had a look at MB Australia and they don't have the "Mobilolife" cover that European users have. They have something similar called "RoadCare" but it only seems to provide a hire car is the car breaks down while some distance (70kms) away from home.

Edited by Bill Payer on 16/02/2010 at 09:15

Blue Efficiency Injector issues? - ForumNeedsModerating
The only problem with the 'Mobilo' cover M-B provide is that you're then in their caring & expensive hands as far the the 'fix' goes. I happened to break down at home & had a car provided via its provisions - car taken to M-B dealer & fixed while I drove their car.

Despite having a warranty & Mobilo credentials, the daft dealer tried to charge me for the repairs - well over £700 IIRC. I pointed out, with as much sympathy as I could muster that the car was covered by M-B approved used car w-a-r-r-a-n-t-y. The issue, btw, was an ignition switch - how this ramped up to ~£700 I don't know, luckily they paid.

The look of disappointment on the service reps. face as he realised the rather plump cost would have to be justified to (and paid by..) their warranty dept. was priceless.

Not to stray too far from the OP - I also have fuelling issues currently, not the specific injector issues obviously - but I've put off getting them fixed while I search for a good independent to solve the problem. I wouldn't voluntarily use any M-B dealer again.

Blue Efficiency Injector issues? - Bill Payer
The only problem with the 'Mobilo' cover M-B provide is that you're then in their
caring & expensive hands as far the the 'fix' goes.

>>
Well, that's exactly the point of it. Obviously there's no issue while the car is in warranty.
The look of disappointment on the service reps. face as he realised the rather plump
cost would have to be justified to (and paid by..) their warranty dept. was priceless.

It's not "their warranty dept" - unless they're an MB owned dealership. MB (like all manufacturers) pay very low rates for warranty work, hence the dealers disappointment.
I search for a good independent to solve the problem. I wouldn't voluntarily use any
M-B dealer again.

Whereabouts are you?
Blue Efficiency Injector issues? - ForumNeedsModerating
>>Whereabouts are you?

Not a million miles from you BP.

The only indie I can see locally is a (recommeded to me) garage in Trefnant. Any
suggestion on that?


>>Well, that's exactly the point of it. Obviously there's no issue while the car is in warranty.

Yes, I know - I should have put irony marks on that.


>>It's not "their warranty dept" - unless they're an MB owned dealership.

Well yes, 'their' in the sense of it would be claimed via their warranty claim from the M-B warranty supplier.

Edited by woodbines on 16/02/2010 at 12:11

Blue Efficiency Injector issues? - Bill Payer
The only indie I can see locally is a (recommeded to me) garage in Trefnant.
Any suggestion on that?

I've seen them mentioned as being competent.

MB Tech in Warrington gets the best feedback in the area, but may be a bit of a hike for you. I know someone in Chester who uses them.
Blue Efficiency Injector issues? - ForumNeedsModerating
>>MB Tech in Warrington gets the best feedback in the area, but may be a bit of a hike for >>you. I know someone in Chester who uses them.

Everything's a bit of a hike for me..!

In for a penny in for a pound - as Trefnant is a 'day's work' anyway - any more detail
on the Warrington option pls.?

cheers, wb.

EDIT: I've just googled 'MB Tech' & got the details thanks - ( I thought the name was a generic type of reference) - ta.

Edited by woodbines on 16/02/2010 at 16:06

Blue Efficiency Injector issues? - NicholasJ
Well just two days after the car was towed away leaving me on the roadside, the car was returned with four new injectors.

The dealer made a big apology and the car was detailed inside and out. Apart from the lack of a courtesy car, they handled the situation reasonably well.

Thanks to everyone for their suggestions! Mercedes were lucky the engine parts arrived in good timing or we would have demanded a refund. I am still a loyal Benz enthusiast and while this unfortunate problem has tarnished my opinion somewhat, I still love these cars.
blue efficiency injector issues? - markmerc

Now this will take some beating!!!!!!!!!!!!!!!!!!!!!

having had merces for 10 years now with No problems i decided to part ex my ML270 with 120k miles for a vehicle fo my wife

Purcahsed a new c220dci sport be with all the bells and whistles 40k motor, for my wife whom is disabled!! mecedes were fully aware of this as they fitted all the mods required for her needs!!!!

we were aware of the problem at xmas as a friends car got a recall for an upgrade, then duely broke down immediatly after!!

we explained our concerns to the dealer whom assured us there were no problems

the car broke down on saturday and we made it home in limp mode "lucky"

mercedes breakdown truck broke down!!! then i was told i had to find and fund a replacement vehicle suitable for my wife to drive! ok no problem my wife needs to be mobile as we have a baby..

i managed to get a car FoRD Fiesta with the adaptions delivered at a cost of £ 350.00 per week..

Mercedes have literally just phoneed to say

1. the injectors are faulty

2. my wifes car will be off the road 4-6 weeks

3. they are not prepared to pay that amount for the hire car,

i am sure this will be a saga

blue efficiency injector issues? - Avant

Presumably the phone call was from the dealer? breaking down is bad enough but not paying for the hire car is outrageous, unless they undertake to find a suitably adapted car themselves.

Try writing to the MD of Mercedes UK: i'm not sure if it's still Dermot Kelly, but when i wrote to him a few years ago with issues about my B-class, he wrote back by return and signed the letter himself.

Edited by Avant on 22/03/2010 at 23:23

blue efficiency injector issues? - movilogo

My uncle bought a 2009 E Class last week (from Mercedes dealer).

Within 2 days, the car broke down due to fuel injector problem.

He asked for a refund. Dealer is ready to comply.

I am surprised that Mercedes is selling £30k+ cars which is theoretically not a merchantable quality.

blue efficiency injector issues? - Ed_too_much_m4

Went to Brooklands (the AMG hour is brilliant). They are very up front about the issue (when asked directly). Merc claim about a 15% failure rate of the new Blue Efficiency. Always get all for replaced though. Always ask when buying second hand for service history (and of course replacement of pistons.

blue efficiency injector issues? - injection doc
I have a E250CGI blue effiecency few weeks old & now covered 6000 miles, unimpressed, over priced awfull seats overloaded with electrics & once parked when hot , when you return & restart drives very jerky for quite a few miles! hate the small fuek tank as anything over 400 miles in a day & it needs a 2nd refuel in just one day. Come back Passatt TDi DSG, I could get 8-900 miles on a tank full
blue efficiency injector issues? - injection doc

I mean't to add apparently Merc have suspended sales of these whilst they sort the problem out ! so obviously a problem!

blue efficiency injector issues? - MG1978

C220 CDI SE 09 reg broke down completely today and is currently with the garage for diagnosis but doesn’t look good. Decided to do some research and reading all the articles and comments I remembered being called by my MB dealer 18 months ago saying there was a recall on a part but not specifying which one. I had it booked in twice but MB cancelled both times saying the parts were out of stock and in the end we forgot about it and we never got a call back. Anyway today, the engine light was on and the car suddenly wouldn’t go above 30mph and the fuel efficiency was down at 15mpg. Then when I tried to restart the engine was making a rattling noise and the car wouldn’t respond. In fact the engine would start, I could move a few feet but then it would shut down. Seems pretty bad but I wonder if it does turn out to be the injectors, do I have any rights with MB? I bought in 2010 and the car is registered in Oct 09. I had it serviced by MB in 2011 and 2012 and privately serviced in 2013. JUst shy of 40,000 miles Thanks for help/advice

Join the discussion

Reader Offers and Prizes

Latest News & Road Tests

Buying Advice

Honest John's Newsletter

Connect with Honest John

Facebook YouTube