A little advice please.
The Scenic is due the 2nd annual service in 6 weeks, but will probably get it done just before I go on hols in 3 weeks. My local main dealer has quoted £250 inc vat, but there is a fairly new (I think) Renault specialist locally who has quoted £123 inc vat for the same service.
I am anxious that I don't invalidate my warranty and explained that to him, and he said that they source the parts from my local main dealer and then when invoicing me they need to put the Renault part numbers on it to show that it has been done correctly. I am sure this is correct, but would appreciate confirmation, along with advice on anything else I should be aware of.
The website for the specialist is www.renknow.co.uk based in Kemsing, nr Sevenoaks. Kent.
Many thanks.
Nick
Edited by hillman1 {p} on 04/08/2008 at 16:12
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sounds a very good deal to me. As far as I'm aware, as long as you can prove you have used Renault parts and the place is VAT registered there won't be any probs. with the car while it is in warranty. However after reading honest john in the telegraph for the last 2 years, it would seem to indicate that if any problems might ocur after 60,000miles/3yrs renault might not be offer any help towards any future repairs if you have serviced with an Inde.
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I have the same dilemma. My Renault dealer is fantastic, and I've had great service from them, but now the car is out of warranty, paying £200 for the upcoming service (basically an oil and filter change and a list of checks) is a little hard to swallow.
I want to give them the business, and keep any goodwill from Renault, but at the same time, £200 for an oil change that I could do myself with the correct synthetic 5W/40 and a genuine filter for about £40...
Cheers
DP
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I guess this boils down to how likely you think it is that the car will fail significantly enough for the "goodwill" to matter within the limited timeframe.
Personally I wouldn't bother. If this concerns you enough, just spend the money you saved on a decent extended warranty from somewhere -- worth far more than some mythical "goodwill gesture" that the manufacturer will probably do their best to worm out of anyway.
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We kept our Migraine serviced at the dealer (who was also very good) and I think we probably broke even since Renault UK paid for some out-of-warranty work.
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Thanks for the advice. Had my wife's car serviced last week and was very impressed and subsequently had the Scenic done a few days ago.
Very professional outfit and customer service was very good. The service on the Scenic was about half the price of the local main dealer, using exactly the same parts, and the guys running it both worked for many years at the main dealer until starting up the business earlier this year.
They also diagnosed a fault with the aircon and put the code and relevant technical note details on the invoice to enable me to get it sorted under warranty.
Highly recommended for anyone in this area.
Nick
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