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A friend owns a recovery company that works on contract for all the majors. He always recommends Green Flag. You can buy RAC cover with Tesco's Clubcard points.
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GEM used to be ok, mainly because of the value - £17 to £35 a year subscriptions. Gem is nowadays just as expensive as the next company, but it's still "pay and claim" system - so you have to have financial means to fund FULL recovery costs and expenses, even if you and your family are few hundred miles away from home and you pay contracted recovery firm there and then from your own pocket and then you claim it back from GEM. For the sake of saving £10 or £20 pounds against proper roadsite recovery, unlucky Renault or Peugeot owner could go completely broke or max out his credit cards before all the cheques from GEM reached his accounts. ;)
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[ Anything I drive can and will be used against me ]
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Wouldn't have a clue - I've got the cheapest AA cover, but haven't needed it in nearly 5 years on the road. Good old Nissans ;-)
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I have GEM cover still, Originally on the recomendation of HJ. It is still the cheapest i believe if like me you have 2 drivers and 2 or more cars. Think I pay about £60 all in with homestart. Yes you need to have a card on you to pay. I have used them twice this year sadly, on different cars. Cheque comes through the post within 3 or 4 days. The drivers are covered in any cars which is handy.
They have always got to me within the hour. I can recommend them and till someone comes up with a cheaper plan for my situation (2 cars/drivers) will stay with them.
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From moneysavingexpert.com, it looks like Auto Aid is the best!
When you use their service, they send a local tow truck/mechanic to you. This truck/mechanic will charge you for the work done. You need to pay them upfront (credit card etc.).
Then you claim the money back from Auto Aid.
From the users feedback in the above said website, it seems everyone is happy with Auto Aid.
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The only time My ole Girl broke down, I called upon the "orange" ones, I told operator type person that the Distributor had failed, and not to waste time sending a mechanic, but to send a truck, and i would sort it at home. Two hours later, a mechanic in a Transit arrives, wastes nearly an hour and three-quarters trying to repair it, before calling for a truck! which apparently arrived four hours later!. I refused to stay with the car, gave the keys to the patrol- man, and went home by train. Car home arrived at 22.30hrs!
Once home i phoned them again, but as usual you never get the same person twice, so I simply cancelled my membership, and joined a rival, whom i never needed to use.
Billy
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I called the AA a couple of years ago about a badly behaving Clio. They said that there was absolutely no chance of a patrol fixing it so asked permission to send a tow truck. The truck came two hours later with a driver that spoke no English whatsoever and took the car to the a garage, to be left outside (this was late at night).
Turns out, in the morning, that it was an ignition coil failing which is very common on that engine and all the AA vans carry those parts as standard. This apparently should have shown up on the callcentre's computer, so would have saved me a lot of bother getting to the garage in the morning and then on to work and back to collect the car that afternoon.
Wasn't at all impressed with the experience.
Have also called the AA out two more times, one for a dodgy battery on an old Fiat Cinquecento (no idea how you spell that - wasn't even my car!) and one for a keys locked in car 'incident' on my Focus. They were much better on both of these occasions.
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