Why do you not support the independent garage sector?

As an independent garage owner, I take issue with your warranties and servicing comments. To say “fiddle around and mess it up” implies the independent sector is made up of a breed of inferior technicians,...

Why don't drivers have their cars serviced at independent workshops instead of franchised dealers?

I read with interest your replies to AB and JD about the advisability of franchised dealer servicing in order to keep a new car warranty valid. Over the years I have experienced the efforts of both franchised...

Extended warranties and dealer servicing - what's the law?

Volkswagen Approved Warranty (via Mondial Assistance(UK)) have informed me both during recent telecons and via email that the extended warranty they are offering to renew for my vehicle (first taken out...

Can I have my 1-year-old Hyundai serviced locally without affecting the warranty?

I have just bought a 1-year-old Hyundai from a main dealership that is over 40 miles from my home address. Do I have to to use the dealership for servicing or can I take it to my local trustworthy service...