How do I deal with intimidating salesmen at car dealerships?

I am ready to change my car. I don't want to buy without having a good look and a test drive, but I am an older woman and I feel patronised and intimidated by the salesmen. Do you have any tips for handling...

Why won't car dealers allow the use of debit or credit cards for car purchases?

A Lexus dealer has refused to accept my debit or credit card in payment for one of their used cars, a £26,000 balance after part exchange. This was confirmed by Lexus UK when enquiring; you cannot used...

My new car has been delayed at the last minute - what can I do?

I have ordered and paid a deposit for a new Jaguar i-Pace from my local dealer. I was given a full schedule by the dealer from Jaguar which detailed a full timeline from order to manufacture through to...

Is it legal to take out a PCP to get a dealer discount and then cancel it?

We want to buy an estate car outright but two different dealers have suggested we take out PCP finance arrangements in order to qualify for the substantial dealer discount, but then cancel it within a...