Last June I bought a brand new Toyota Avensis T2 2.0 D4D and have been exceptionally happy with it until yesterday when, with no warning the clutch went. The vehicle has only just limped over 11k miles. Talking to my main Toyota dealer, they feel it is driver error - no surprise there - but, talking to another dealer he suggests there may be a problem with the fly wheel as he has repaired two vehicles with similar mileage/age.
I'm starring at a bill for just under £1400 to replace the clutch and fly wheel. I would be astonished if the final outcome proves to be driver error so wonder whether anyone out the may have experienced a similar problem and been succesful with a warranty claim?
Thanks for that, I have got the parts being sent off for testing but the dealer is trying to cover his back. He even told me that the clutch is so delicate these days that a tiny ballet dancer with little feet would probably burn it out over a mere few miles. Surely that's not good news for the OE manufacturer! Wish they'd told me I needed a new clutch more often than a service when I bought it!
I've seen these vehicles driven hard with the clutch taking a lot of abuse and haven't had a problem with them. Also a lot of the taxi drivers around my area drive them too and i'm sure if they were prone to expensive clutch failure they wouldn't be using them.
I'm convinced that it is not driving style. I've never had a clutch go before and that's with over 20 years' of driving. Most of which were as a rep! I am really struggling to come to terms with the voice of the dealership and would love to know if anyone else has suffered the same or been told similar by the dealer.
In the first instance it will have to be dealt with by Toyota and I have no confidence in its ability to give a fair appraisal so have demanded that when they 'almost certainly' put it down to driver error then I want the parts returned to me and I will take the action you suggest - thanks. I think that LUK is the manufacturer OE on this model but, it could be the fly wheel that is causing the problem. I have no idea who built that! Anyway, I'm sure to have a bit of fun trying to get my money back from them!
No way is this driver fault - they are feeding you a load of bull.
Go to the dealer and insist that they contact Toyota Customer Services on your behalf with you there and complain long and hard.I am very surprised that they are taking this line and I would be even more surprised if you do not get full repair costs and a loan car.
The original Yaris my wife owned had two clutches in two years under warranty without a quibble from the dealer.
Keep pushing them hard and let us know what happens.
Performance clutch & lightened flywheel into a performance motor maybe but surely the Avensis (and Mazda from the other thread) clutches are only keeping 130 odd Bhp in check - personally i wouldn't mess about - park it on their forecourt hand them the keys and tell them to call you when the ink has dried on the cheque.
If they can make a timing belt / chain last 120,000 surely they can engineer a clutch to last 50,000 without needing to drive the car like an fairy.
Hi, I know it is a bit late for you, but I have the same problem today. My Toyota Avensis is 3yrs 9months old and 15 months ago was fitted with a new clutch and fly wheel. Today I have been quoted £1400 + for the same problem. I have tried to gain some redress to the previous repair without success. Has anyone had any joy in proving a problem with the Toyota Avensis in respect of faulty clutch and fly-wheel. I have been driving for over 40years without a clutch problem in any other car.
I have a 1996 mk1 mondeo 1.8 turbo diesel. Years ago i was reading through the workshop manual and was unhappy to find it is fitted with a dual-mass flywheel. Was not looking forward to the time when i have to replace the clutch, it is a big job, engine out. Well my car has travelled 127,000 miles and is still on the original clutch/flywheel and it is a Ford. Your toyota should easily do more than that. Especially when you consider the dual-mass flywheel technology has been out for at least 12 years.
i have spoken to few mates who drive the new avensis diesels for taxi. They have no main problems with the clutch. Only complain they have is when they press/release the clutch pedal the spring makes a squeaky noise.
Taxi drivers in the Leeds area keep away from the new Avensis because of quality problems regarding the clutch/flywheel/mastercylinder according to an operator know with large number of vehicles,his vehicle of choice for work is a Nissan 2.2dci I think last time I looked it is coming up to 300,000miles
My 2005 Avensis (40000 miles) is due back from the garage tomorrow after having a new clutch. Originally, the mechanic (ex-Honda main dealer) was stunned to see a Avensis with a clutch problem.
Turned out that the cause was an oil seal failure at the rear of the engine that sprayed oil all over the clutch. The oil wrecked the clutch, not driving style.
I was just really unlucky. Have they checked for this because all symptoms were identical to normal clutch failure?
Interestingly, he mentioned prior to diagnosing the cause of fault, that modern clutches are exceptionally sensitive. Even lightly touching the clutch peddle when driving or occasional riding of the clutch can be fatal in a very short space of time.
However, sounds like your main dealer wants to test your resolve and are probably waiting to see if your one of the 85% of people who accept what they say or whether your the 15% that will challenge them. Proceed immediately with written correspondence only. Get an AA independent inspection. Contact consumer direct. Deal with managing director only from the outset in writing. Keep writing back challenging them on every point. Ask for written explanation as to cause of failure.
Listen to the other folkes, its nothing to do with your driving style! Total rubbish.
P.S. my clutch cost £500
Flywheel (if necessary) wud have cost £600
My 2004 1.8 petrol Avensis had a new clutch under warranty. The Toyota dealers were fairly reluctant even though the car was only 14 months old, with 14k on it and bought from them only about 3-4 months previously.
Took quite a bit of argument and persuasion to get the replacement and hence I've avoided that dealership since. Modern clutches do seem to be pathetically fragile. My X Type diesel has just had a clutch and flyhweel at 40k miles.
I bought a 2006 Avensis tourer 2.2D4D t3s from a main dealer in june 2009.
What a nightmare this car has been, I've owned toyota's for years and this has been in the garage more than 20 occasions.
The original problem when we bought the car was that the clutch would not engage low gears very well when the car was cold, as we live on a steep hill this was more of an issue, by the time we could get it into 2nd it had run out of steam, it would also stick and the biting point would be at the floor one minute then move about at different times.
The Mileage at the time of purchase was 48k and was just 3 years old.
it's been in for the following replacement parts:
water pump replaced due to leak.
Sump removed and re-sealed due to leak.
it's now out of warranty and I'm having the same problem with it.....
Will be taking the car back to the Toyota dealer where I bought it and writing a strong letter to Toyota and see what they say.
Anyone else had this amount of issues with this model?
Anyone else had this amount of issues with this model?
Yes I had a 55 Reg 2.2 D4d T4 Estate, and just after the warranty expired, 70 K miles literally days after its 3rd birthday, the clutch became stiff and erratic to operate.
They replaced a load of stuff and the bill was £1300.
I then decided no more Toyotas.
This was reinforced when the car was 4 years old, and started to leak oil " nothing to do with the repair " so I got Rid of it.
I also had an 04 reg 2.0 d4d and that was fine for 90 K miles, so it depends I guess. Anyhow I'd rather have a VW mainly due to the garage being much more courteous and helpful. The Toyota garage has now gone out of business, and is a Mike Brewer Motors site
I have had 3 Avensis, latest one is 2006 and have had a clutch problem with all three! One was replaced under warranty, the next limped along until PX for a newer one and I am suffering now with this one with 55000 miles done. Lots of juddering on take off particularly in wet or cold weather so I am suspecting the flywheel! I think it is a feature of the Avensis clutch! Complaints to the dealership seem to get nowhere. Any suggestions?
I had a 2004 1.8 Avensis and it was a nightmare. In the 14 months I owned it, it spent 35 days in the garage. Clutch problems, leaks, melting headlight and the most difficult to trace was an ill fitted windscreen that whistled incredibly loudly at anything above 50mpg. The dealership were apathetic at best and I eventually ditched the car and never bothered with toyota's again.