Vauxhall "Customer care"

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Tue 29 Jun 2004 18:18
Vauxhall "Customer care" - greenhey
My last Vauxhall was a 3 litre Senator which I loved, gladly a company car so I didn't pay for it!
Since then, working for myself I've had Fords , Passats and a Rover 827 (bad move) but in Feb, deciding it was best to move on my Mondeo , impulsively bought one of the last Omegas from a dealer who had bought a lot from Vauxhall .
As it was a long way away , I didn't test drive and nearer delaers didn't have any, but I thought it's a great price and how bad can it be?
it's bad , in a long-term depressing sort of way, but has what should be a simple problem with its audio unit . In short AM is inaudible .FM has very poor pickup 4 visits so far to get it fixed, dealer staff telling me it's a reception problem (tho I've lived in the same area and driven in it for over 10 years)
Now involving Vauxhall Customer Care - incredible .it's a contradiction in terms
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Tue 29 Jun 2004 21:25
Vauxhall "Customer care" - NARU
Sounds like the aerial amplifier to me.
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Tue 29 Jun 2004 21:36
Vauxhall "Customer care" - Aprilia
If the only problem you have with your Omega is with the audio system then be thankful!
Might be better to take it to a car audio specialist to get this sorted, rather than frequent unproductive visits to the GM dealer?
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Tue 29 Jun 2004 21:38
Vauxhall "Customer care" - Civic8
As Marlot said.also make sure the connection on back of radio is fully home.if not will cause same prob.
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Was mech1
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Tue 29 Jun 2004 23:18
Vauxhall "Customer care" - Ivor E Tower
I suspect that Marlot has hit the nail on the head. ISTR that the Omega uses the heated rear window as the radio aerial, so there will be an amplifier somewhere in the car to provide power to it, or maybe the power feed is through the radio aerial cable itself like Ford/VW/Seat use on the Galaxy/Sharan/Alhambra. If you have the keys to remove the radio, and a spare rod aerial, you could spend 10 minutes one Saturday morning to prove this.
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