Dear old Surrey police... - terryb
When I got home on Friday I noticed the wheel clamp on my caravan was somewhat buckled. Jemmy had been used to attempt removal - we decided overnight Thursday as SWMBO'd been in all daylight hours and it was okay on Thursday morning. Luckily the wheel clamp held out (there are many other countermeasures in place but the culprits hadn't got round to finding them).

Anyway, I phoned Surrey's finest at 6:15pm. I realised nothing much could be done but thought they might like to know some ne'er-do-well was in the area trying to relieve honest hard-working citizens of their property. And I wanted a crime number so if the miscreant tried again I had all lines of defence covered with the insurance company. I told call centre person someone had tried to steal my caravan.
"What do you mean, steal?" was the answer.
"Er, take it without my permission?. The wheel clamp has been jemmied."
"Someone will call you back, we work 24/7 here, what time are you avaiable?"
Up till about 11:30 pm.

Anyway, lightning-quick they called me back - at 5pm the following evening (Saturday).
"What exactly happened? All I've got here is criminal damage to a wheel clamp."
I explained again.
"What does the wheel clamp look like?"
I described it - "much the same as a police wheel clamp I'd imagine".
"Oh, there's nothing much we can do but if there are jemmy marks on the clamp the SOCO might be interesed - they like that sort of thing".
Surprise, surprise, Sunday morning sees visit of SOCO. As I thought nothing much of interest to her though. I'd saved the bent bits and my dabs would have been all over it and it seems jemmy marks aren't all that interesting to them.

I can't help thinking this whole policing business could be organised better!

I'm down the cost of 1 new wheel clamp but I still have my caravan. I've called the makers of the wheel clamp to thank them for having such a robust product and they're sending me a replacement for the bent arm. That'll give me a spare for if they try again!

I feel better now I've got that off my chest.

Terry

"Just because I don't care doesn't mean I don't understand"
Dear old Surrey police... - Mapmaker
made by...
Dear old Surrey police... - terryb
Sorry - should have said. Bulldog.

Recommended to anyone with any sort of trailer to protect.
Terry

"Just because I don't care doesn't mean I don't understand"
Dear old Surrey police... - PoloGirl
Your point is what, exactly?

Your wheelclamp held the caravan in place, and you got more out of the police than many people in your situation would (SOCO etc) - sounds to me like everyone (the police and the wheelclamp) did their job properly.

The "crime" you reported was of the lowest priority (ie the offence was not still in progress and noone's life was in danger)and was responded to within 48 hours (?) of you reporting it. You even had a SOCO come out to you. The reason you had to explain what had happened again is probably due to a change of shift - you can't expect the same officer to have an in depth knowledge of your case and stay on duty til it's solved - they do need rest days!

I could just be in a bad mood today due to a stressful week, but it looks to me like you could have just praised the wheelclamp for doing its job, rather than attempting to have a go at your police force for doing theirs.

(And lets face it... one less caravan on the road could only have been a good thing!!)
Dear old Surrey police... - terryb
PG
My points are:

1. Praise for the wheelclamp doing its job (as you say);

2. The police operation could be made more efficient and thus they'd be able to provide more support where it's needed (ie elsewhere). My first report was obviously to some form of call centre (it was an 0845 number) but I'd have expected them a) to know what "steal" means and b) to have recorded the facts as reported. I would then have been happy with a (more prompt) call from an officer giving me a crime number and taking any additional relevant facts - like the Home Office stats they collect. Then the word would have been on the street quicker.

3. The visit by the SOCO was not necessary IMO (and in hers).

So I'm only criticising their slow early response and sunsequently I believe I got too good a service from them :o)

Why do you put crime in inverted commas? Do you doubt it was one?

I take your comment about caravans as t-i-c and of course you're wrong - if they'd got away with it it would have been one *MORE* on the road and not in my driveway!.

Terry

"Just because I don't care doesn't mean I don't understand"
Dear old Surrey police... - Wales Forester
My first report was obviously to some form of call
centre (it was an 0845 number) but I'd have expected them
a) to know what "steal" means and b) to have recorded
the facts as reported.


Terry, the problem is 'attempted to steal' tends to be a bit of a general remark, so the police were asking you what you meant by 'steal', in your case the criminal damage description seems to fit as you make no mention of anyone trying to physically remove the van.

If someone smashed a window on your car but left no sign of having been inside the vehicle, you would not be able to be sure beyond reasonable doubt that their aim was to take your car, therefore it would again be classed as criminal damage.

As for the speed of their response, your crime would be rated extremely low in resource management terms as Pologirl said, that coupled with the fact that they receive far more 'jobs' than there are officers to deal with means that you've actually been dealt with quite well.

PP
Dear old Surrey police... - frostbite
From what you say, this would seem to be another example of the failings of call centres in specialised situations.
Dear old Surrey police... - Wales Forester
From what you say, this would seem to be another example
of the failings of call centres in specialised situations.


How exactly do you come to that conclusion Frostbite?

Seems that the call centre did their job fine to me.

PP
Dear old Surrey police... - Fullchat
Raised a smile this one - "criminal damage to a wheel clamp"
If the clamp is on your own property then it seems to me to be 'Attempted Theft' of the property.
If someone had lawfully put a wheelcamp on your car and you tried to remove it and damaged it in the process then that is 'Criminal Damage' to a wheel clamp.
Its like a window of your property being broken, is it 'Attempted Burglary' or is it 'Criminal Damage'? Depends on numerous factors.
Ah the pressures of Home Office counting rules, Statistics and Performance Monitoring.


Fullchat
Dear old Surrey police... - california boy
What the heck is a caravan is that like a camper
Dear old Surrey police... - Mark (RLBS)
>>What the heck is a caravan is that like a camper

A Trailer.

You know, one of those things you tug behind your car with living space in it for use when you stop. In the States they're frequently long, silver and kind of cylindrical.
Dear old Surrey police... - No Do$h
A Trailer.
You know, one of those things you tug behind your car
with living space in it for use when you stop. In
the States they\'re frequently long, silver and kind of cylindrical.


Whereas over here they are frequently at the front of a long queue of traffic.
Dear old Surrey police... - Altea Ego
Long and silver? ahhhhhhh the Airstream...... Now THAT is a caravan. Ok still cumbersome and irksome to others, but a little *style* at least
Dear old Surrey police... - davemar
I can just picture the getaway now... the police looking out for a suspicious 20 mile tailback on the A303.
Dear old Surrey police... - Altea Ego
There is always a tailback (suspicious or otherwise) on the A303
Dear old Surrey police... - PoloGirl
I take your comment about caravans as t-i-c and of course
you're wrong - if they'd got away with it it would
have been one *MORE* on the road and not in my
driveway!.


No..I am a woman and therefore always right... so...

If they'd stolen it, they would have got halfway down the road, realised what an annoying "vehicle" it was, and set light to it. Therefore one less caravan on the road.

Dear old Surrey police... - No Do$h
Set light to it? Why, when they can set up a tarmaccing business from it? Also clothes pegs, pre-owned DVD players, the odd bit of rabbit sir? I\'ve got some lovely pheasant out the back if you don\'t mind the toothmarks from my lurcher. How about a nice gold chain for the lady.....?

There was a v8 Disco that went at Brightwells last week that would be ideal for towing in these circumstances.

Er, Terry; your caravan isn\'t Perriwinkle Blue, is it?
Dear old Surrey police... - Altea Ego
Only if it had no tax or mot and a dodgy v5.
Dear old Surrey police... - terryb
ND
No but with a 4" brush and a tin of Dulux....
--
Terry

"Just because I don't care doesn't mean I don't understand"
Dear old Surrey police... - king arthur
No..I am a woman and therefore always right... so...
If they'd stolen it, they would have got halfway down the
road, realised what an annoying "vehicle" it was, and set light
to it. Therefore one less caravan on the road.


Pologirl, I had to laugh at that!

With all due respect to their owners, caravans ARE the most annoying and pointless things on the roads! What's the point of towing a tiny piece of living space halfway across the country, using all that extra fuel, spending all that extra money....when you could just book a room in a hotel and it would be so much nicer?
Dear old Surrey police... - terryb
Your majesty

Covered ad nauseum before. Like many things, it's either your cup of tea or it isn't. My take is at

www.honestjohn.co.uk/forum/post/index.htm?t=14699&...e


--
Terry

"Just because I don't care doesn't mean I don't understand"
Dear old Surrey police... - David Horn
Without turning this into another caravan debate, I really have no issues with them. (And no, I don't own one!)

It's the drivers that annoy me - would it really kill them to pull over every few miles while traversing a B-road and let the line of cars past? Some drivers are considerate, some aren't. They're the problem, not the caravan. ;)

No offence intended, of course.

Speaking of criminal damage to wheel clamps, I have to admit I'm guilt, m'lud. A cowboy clamper clamped me in a quiet side street with no signs within 5 minutes of getting there. It's why I carry bolt cutters in the back of the car... and also an iron tyre lever - some of these people are awfully rough.

Fortunately, when I got back to the car there was no one around so I could work in peace. [Note: Do not attempt this on a council owned wheel clamp - they get rather ratty.]
Dear old Surrey police... - Don Vito
Isn't there something in the Highway Code about vehicles have to pull-over if they are the cause of a tailback of more than 5 vehicles? Or is that just wishful thinking?
Dear old Surrey police... - Don Vito
...or does that just apply to heavy plant, tractors, etc.?
Dear old Surrey police... - borasport20
RULE 145

Do not hold up a long queue of traffic, especially if you are driving a large or slow moving vehicle. Check your mirrors frequently, and if necessary, pull in where it is safe and let traffic pass

--
just 'cos I know what I'm saying doesn't mean I know what I'm talking about

Dear old Surrey police... - midlifecrisis
Friend of mine couldn't believe how cheap it was to book a place on a ferry for a caravan.
He didn't agree with me when I suspected they were hoping to fill it up before sinking it mid channel!!!!
Dear mods.. - terryb
This thread seems to have deteriorated into the usual anti-caravan rant (yawn).

Please feel free to delete it.

Please?

--
Terry

"Just because I don't care doesn't mean I don't understand"
Dear mods.. - Stonk
It's pathetic. Or rather the people whinging on about caravans are. I don't own one but frequently see them on the roads. They go no slower than a lorry and if they do there's normally some old codger in front of them which they can't overtake, just like a lorry.

Why pick on them? It's a club together mentality. Go into France, Germany or Holland and they don't do this spiteful schoolboyish bullying against an innocent pastime.

If your life is that affected because you can't go 65mph on a single carriage road and end up at 52mph because you're behind a caravan,or lorry,then you should really look at yourself. You are silent road ragers.
Dear mods.. - Robbie
Good one Stonk.

I don't tow a 'van in the UK - mine is stored in France - but I was very often held up by vehicles that dawdled along, and thus held up miles of traffic behind. The same would happen on motorways, where people seemed to object to being overtaken by a caravanner. They would then overtake and deliberately slow down to less than 45 mph.

The other problem on single carriageways was those who refused to overtake, even when I slowed down and signalled with my left indicator. The majority of drivers welcomed this and would toot their horn and wave as they passed.

Interestingly, I've never experienced problems when towing in France. Drivers seem to accept caravans more readily and act accordingly.