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Yesterday I took delivery of a new VW Polo, it had 9.1 miles on the clock. When I did the walk around inspection nothing appeared to be amiss and as it was starting to rain I needed to get out of inside fairly quickly.
After driving the car home in driving rain from Hedge End to Christchurch, some 35 miles along the M27 and picking my wife up on the way, I parked it overnight on my driveway. ( I never put a car in the garage when it is wet). This morning I decided to wash it while the weather was mostly dry and put it away.
Yep, you've guessed it, I found damage on the door and rear bumper. It looked to my untrained eye as if someone had knocked the drivers door with another door and the bumper damage as if it had been backed into something or been driven into.
Of course I phoned the dealer and he denied 110% that it could possibly be their fault as 3 seperate people had inspected the car as it was prepared and, nothing had been noted.
For my part, I know that the car has not been anywhere other than on the road to my home and on my driveway overnight. I live in a very quiet cul de sac and there is no way anything could have hit it overnight.
It seems as though neither of us can actually prove it was the other party that had caused the damage, However, they seem to be expecting me to pay for the brand new car to be repaired and that is sticking in my craw.
Anyone have any ideas?
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