Hi all,

Received a letter from dvla stating my car was untaxed on the 19/05/15. On the 15/04/15 I set up my car tax online and have got two confirmation emails stating it has been set up, as well as setting this up for my new vehicle I also cancelled my previous car tax direct debit on the same day.

I checked online if my car was taxed and it says it is so I telephoned the dvla and explained this to them. They were no help whatsoever and stated my car was untaxed on the day and I need to pay the fine.I asked them why it was untaxed when I have confirmation that the direct debit has been set up, they said they sent an email out to me on the 20/05/2015 stating the debit has been cancelled.

I checked my emails and the email I received was confirming it was my other direct debit for the old car what was cancelled.

I then telephoned my bank and asked them if there was a new debit set up to which they confirmed but stated that the Dvla haven't asked for a payment, and because they haven't asked for one, one hasn't been sent.

I phoned the dvla up again and tried explaining this and they weren't interested. Where do I stand with this? It's really worrying me as I followed the correct process of taxing my car online and also had email confirmation stating it has been successful. I have many debit being deducted from my bank.

Sorry for the long message but really concerned with this. Any help really appreciated