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I was banned by an auction house about 30 years ago, This is why:
I bought an old horsebox for £500-00, and paid for it, I not given by them a logbook with it which they promised to post on to me. After paying tor it, I went into the yard to collect it and drive it away, it drove just 50 yards and stopped (conked out) in front of the entrance & exit gate, there staff hand pushed me further back into their yard and we parked it. Realising I had bought a dud I re-entered it back into the next sales, I paid the entry fees and left it there, It was sold and the presumably the new buyer paid for it. I waited 2-weeks for the sellers payment cheque to arrive then phoned them to ask for it. And was told because I had entered it with no log book I would not be paid. I explained they had sold me it with no log book, so they had the log book not me, After 3 months of useless argument with no refund in sight, I bought another vehicle, paid for it by cheque and stopped the cheque, I then DEDUCTED what they owed me for the horsebox sale and sent them the balance owed. I got banned for this. As for their fees we all know all they are entitled to is 10%, and a nominal entry fee, it's now an outrageous figure. The so called management fee should by law be banned and so should the Buyers Good title Guarantee Fee, if its stolen or on HP, its their duty to refund you free of charge, since they sold it without good title. I have been to all the major car auction centres and all of them have a dirty-tricks department. They all need to be licensed and the licence removed if they fraudulently run buyers up,
[Name of company removed in accordance with No Naming & Shaming Policy. Xileno - moderator]
Edited by Xileno on 02/04/2021 at 10:48
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