I've asked around everyone I know ziggy, and nobody else was there, seemingly.

Did you sign a contract? Do you have a copy of it? Is it signed by the dealer?

If the contract was one of a verbal nature, then anything that could be construed as a caveat would form part of that contract- and the salesman's comment regarding re-evaluation of the part exchange would be classed as such.

Having said that, what is the lead time for delivery of the new car to you?

I am not sure but I think the vehicle order form is simply that and not a binding contract. No money has been exchanged. If the dealer would want to deviate from from what you believe to be the offer would you want to buy a car from them ? There are lots of people trying to sell cars !

Thanks for all the replies. Form not signed by salesman. I will read fully T&C but guess will have to wait and see on Monday.

Ziggy

I agree with your posts Manatee. It does depend on the document and if it refers to offer and acceptance then a contract can be made. However, I was interpreting it simply as an order form for the car.

As you rightly say there may not be a problem, but it is advisable to have prepared a response.

Like it. Perhaps the forum could add a like button.

Several years ago I ordered a new car. The expected delivery was 3 months and to ensure I did not get a nasty surprise on delivery I insisted on a fixed price to swap price regardless of the car arriving early or late. The salesman said that he could not do that but when I siad it was either that or I buy from someone who could he changed his mind. The order was written out with a note confirming that this was a fixed price and both myself and the salesman signed it.

About 3 months later I got a call saying the car had arrived, all they needed to do was look at my car so they could giove me the final price. I explained what had been agreed with the salesman and they basically said sorry, the salesman had left and its a new deal now. I explained I had a signed order confirming the details and they said they had a signed order where the wording had been lined out, obviously after I had left the showroom.

Anyhow, I went down to the garage and confronted the sales manager. He fetched the garage owner and we sat for almost 4 hours discussing it. I lost the will to live and pointed out to them that I had a copy of the oder as I signed it, they had a copy that had been changed (tampered with?) after I signed it, if they wanted to present that as evidence in court so be it.

Go my new car 2 days later at the price agreed with cheap finance as well.

When the wife bought her last car the dealer simply gave us a price to swap and confirmed that it would be the price we paid if the car was early or late. The salesman said that was standard company policy. Delivery was quoted as 12 to 16 weeks, car came at the end of week 12. Simply paid price agreed. Exactly how a garage should treat customers.