KIA Cee'd 2008 - Warranty affected by using independent repairer. - laphroaigim

Car serviced by franchised dealer since date of purchase.

Is warranty invalidated if, between services, independent repairer replaces non-warrantied items, eg pads and discs, fitted while away from home, touring in UK.

Does 'Kia approved parts' referred to in warranty specifically require only parts purchased from a franchised dealer or are parts sourced outwith Kia dealerships acceptable?

Any advice/comments would be appreciated.

laphroaigim

KIA Cee'd 2008 - Warranty affected by using independent repairer. - gordonbennet

Common sense wise, i would suggest that fitting other make discs and pads would probably give them a valid excuse not to cover something like a seized brake caliper, but sould not affect the rest of the car...i wouldn't however bung a cheap oil or air filter on with the possibility of losing engine warranty for sake of three quid.

In practice i fitted genuine pads and discs, bought cheaply, to the family Aygo, how they going to know?

KIA Cee'd 2008 - Warranty affected by using independent repairer. - oldtoffee

Below is what Hyundai expect you to do if having the car serviced outside the netwrork if you want the warranty to remain intact. It is one of the reasons why I bought a five year service plan on my Santa Fe. After 3 years and 45k I have had £2k worth of warranty honoured without a question.

The following details and documentation must be available:

The Hyundai Owner's Routine Maintenance Information Booklet must be completed at each scheduled service time with the following:

  • Vehicle Registration
  • Date of Service
  • Mileage
  • Service provider stamp
  • Service provider Technician signature

Independent Service Provider Invoices and associated documentation must include:

  • Name and Address of Service Provider
  • Details of the vehicle (i.e. VIN, Registration and Mileage)
  • The date the Service was carried out
  • Details of the work carried out (i.e. What service has been carried out)
  • Details of all parts fitted (which must include: Parts numbers, Description, manufacturer name and individual costs.
  • Details of all fluid replaced and the specification and manufacturer (i.e. Engine oil, Transmission oil, Antifreeze etc)
  • Copy of the service check sheet showing that all of the Hyundai Motor UK Ltd. service schedule and requirements have been carried out.

Independent Service Provider proof of competence:

  • Membership of a recognised UK motor trades organisation or industry association which monitors standards and working practices in automotive maintenance and service provision
  • Technician qualification from a recognised UK training provider in automotive maintenance services, to the appropriate level for the work performed

Important Information:

The inspection and testing of certain electronic fuel injection/engine management and automatic transmission control systems require specialised electronic equipment specifically designed for Hyundai vehicles. The use of general-purpose electrical test equipment may result in damage to the control unit microprocessors.