Hi. Just wanted to find out from anyone out there if you have had any negative experiences with Halford's Authocentres and their half-price MOT offer?
My wife took her car in there. (I won't name the centre.) It failed on 2 issues: headlight bulb and brake pedal soft, ie excessive travel. The bulb was replaced at an indicative cost of £25 (but charged only £15). The brake pedal issue was indicated as possibly servo or master cylinder failure. Expensive items to replace.
We took the car to our local garage who did a brake and clutch fluid flush and replace. This seemed to sort the issue of excessive creep of the brake pedal to the floor. However, the car still failed the retest. We took the car back to the garage for a new MOT test ... and it passed with an advisory about the brake pedal showing some creep. Also, they said a H7 bulb replaced and fitted would have been charged at about £11.
What is happening here. Is it simply a divergence of opinion between two MOT testers? Or is something else possibly happening? I have quickly looked on reviews about Halford's Autocentres. There seems to be plenty of negative comments especially about unnecessary work and overcharging, as well as the offer of a half-price MOT to entice unsuspecting customers to them. I cannot verify the truth of these comments.
Any views about other people's experiences? Any suggestions about what I can do about this, if anything? We are out-of-pocket as we had to pay for a new MOT test.
Thanks.
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