William Martin may be a financial adviser who's an absolute whizz on PPI claims, or he may just be a scammer. Either way, he wants free advertising - and he doesn't seem to know that there's no such thing as a "consumer court" in the UK.

You're wrong my friend, there is a service station called Motorway Service Station in UK and by "consumer court" I meant online complaint, by the way I'm sending you the link but the site is not active I guess. Here it is - www.consumerdirect.gov.uk/

Just because I added a link in my signature, it doesn't make me a spammer! I'm deeply hurt by your words citroen! :'(

Edited by Martin William on 25/06/2013 at 14:30

Consumer Direct closed at the end of March - the link says so. It diverts to a Citizens Advice web page, which I'm sure is a worthy site, but no real help here as the OPs complaint is quite specific and more than a bit technical. So go away PPI man you are not helping.

My brother had repeated failures of lower ball joints on another car. It seems likely there are ball joints and ball joints since his original lasted 200,000 miles, and the replacement, less than 15,000. Longer than 5 weeks though.

Your supposition about the replacements is probably correct, although the garage will be embarassed, and may make you an offer. Until they do, not much you can do as whether you like their offer or not, it has to made before you can object.

Luck of the gods as far as drive shafts go, the first event broke my brother's one, but the second failure didn't. So I guess there is a chance yours has survived.

Best advice is appear disapointed, and take the attitude, 'what are you going to do to make me happier'. Don't get visably angry, you'll just make the garage defensive and less likely to make you a good offer.

Let us know what's actually offered.