Ask Honest John

Most recently answered service plan questions
My daughter bought a new Suzuki car back in 2019 from a Suzuki dealership in Cornwall, early this year she took out a service plan for which she pays monthly, the actual dealership she bought the plan...
My SEAT Ateca 1.6 diesel has under 50,000 miles and is 4 1/2 years old (first registered January 2019). It is at my local Seat workshop for an investigation into an unusual noise coming from the engine...
After 18 months I tried to swap my service plan to new Kia Picanto, but I was told by Emac that Kia won't allow it. Apparently the service plan has to stop with that car but no one told me. Is this legal...
I have a 2017 Hyundai i10 that was due for its 6 years/ 60,000 miles service. After booking the car in, the dealer has completed an eSentials Full Service. However, they have neglected to change the gearbox...
I have seen a car for sale with an online retailer. It includes a number of extras in the price. Can you tell me who would honour the warranty and service plan if the online company went bust?
Are service plans good value?
I have a Honda Jazz with 5 years free servicing and I’ve been reading on a Jazz forum that it’s actually a variable service plan, which apparently means that after the first service the dealer will probably...
Volkswagen have a service plan and warranty called All-in. It’s for cars over 3 years old and included two MoTs, one minor service, one major service, breakdown cover and a warranty for £33.45 per month...
I've recently bought a thee-year-old Mazda CX5 SE-L diesel auto with 18,000 miles on the clock. I do about 8,000 miles annually. My local Mazda garage has quoted me £33 per month for a three-year service...
My friend bought a Citroen C3 in September with 10 miles on the clock. Now, at 1200 miles, the dealer has told her its due for a service. On top of that, they're saying that her 3-year service plan started...
 

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