Ask Honest John

Most recently answered consumer advice questions
I saw a car for sale on a website called ClassicCarsHQ and emailed the seller, but got no reply. Upon further investigation all the sellers have the same email address and map location. The email page...
Driving down a country lane I hit a deep pothole that was covered by a puddle. I was probably going around 25-30mph. My front wheel on the passenger's side is now rattling/squeaking. It’s not constant,...
Last year someone bumped into the back of my car. Initially, he wanted to process a claim, so I informed my insurer, but he then decided not to claim. He paid me for the damage and no claim to any insurance...
I'm thinking of replacing my current motor with a Ford Focus Ecoboost. Last week I was in my local Ford dealers when I overheard a heated conversation between the service manager and a customer who’s 2014...
I'm selling a car privately, but a couple of the tyres have a slight air leak near the rims and need topping up with air about once week. Do I have to disclose this?
I've received a quote for the lease of a Volkswagen Tiguan SE Nav TDi of £79 per month, with an initial payment of £1527 over 36 months - including a maintenance package. Another car dealer (competing...
My wife will soon be having an operation to remove a small tumour in her head. The oncologist said she will have to stop driving for a year and she must tell the DVLA. We both have a car and have added...
In December, our car was showered in gravel from a lorry that sped by. Our windscreen was cracked and the stones left my driver door and bonnet covered in stone chips. My insurer, LV, are treating this...
We moved to the North East of England from the South and would like to replace my wife’s 2016 Ford Fiesta (6500 miles, Titanium Ecoboost) with a small 4x4 SUV. She likes the look of a used BMW X1, Kia...
I've been living in Australia for the last three and half years. I'm 48 years old and have had eight years no claims bonus, but I've spoken to an insurance company and they have advised me that my no claims...
 

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