I've been sold a car that has no service history - do I have any recourse?
I part-exchanged a car at my local Toyota dealer. They sold me a Toyota and said it had a full service history and that the documents would be sent in post. I waited and waited, and it transpires that they are now saying it hasn't got a full service history but it has been serviced "in-house". Apparently there is no proof of these services. I questioned whether this will affect the resale value, but they assure me that it won't and basically said 'like it or lump it'. Do I have any recourse?
Asked on 1 September 2010 by dimar
Answered by
Honest John
You need to get in writing that whatever service regime the car has been given will not affect any remaining Toyota warranty. Otherwise take back the car for a full refund. In that case, if they have sold your p/x they have to refund whatever they gave you for it as well as whatever you paid.
Similar questions
My son has just purchased a Volkswagen Scirroco from a 'dealer'. We checked the service record book before purchase and the last service filled in the book did not have a garage stamp, but it was completed...
I purchased a 2012 Vauxhall Corsa SRI (54,000 miles) on 25 February 2017. It was advertised with a full service history but when I went to go and pick the vehicle up the first thing the dealer did was...
After much thought, I picked out a 2009 Honda Jazz 1.4 manual with 62,000 miles on the clock for £4000 from a local dealer. I don't currently have a car so it's been difficult to locate a decent car for...
.jpg)
