Bought an unreliable car from a dealer - What should we do?
We bought a Nissan Almera Tino from a dealer for £695. We accept that this isn't a great amount of money, but we expected a decent runner. In the advert it was stated it had done 80,000 miles, but it was 86,500. When we went to look at the car my girlfriend asked if she could have a test drive but he said no because his trader's policy doesn't cover another driver.
We bought the car but it has developed lots of faults. The gears crunch when you change, the exhaust blows smoke and the engine uses oil on a weekly basis. I've spoke to the dealer and he says he isn't going to give us a refund or pay for any repairs. We have had the car less than a month. What should we do?
We bought the car but it has developed lots of faults. The gears crunch when you change, the exhaust blows smoke and the engine uses oil on a weekly basis. I've spoke to the dealer and he says he isn't going to give us a refund or pay for any repairs. We have had the car less than a month. What should we do?
Asked on 21 June 2016 by sadnissan
Answered by
Honest John
Common sense questions what you can "reasonably" expect for £695. But a dealer is a dealer and as such still has responsibilities and liabilities. If he refuses to do anything about it yo could make a small claim against him in the County Court for either a repair or for your money back. Law here: www.honestjohn.co.uk/faq/consumer-rights/ Unfortunately, at this level, even a County Court judgement against the dealer might not have much immediate effect, especially if he has no assets.
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