Discovered that my new car is actually two years old - what are my options?
Earlier this year my partner and I both ordered what we thought were brand new Vauxhall Amperas for delivery in September (64 plate). When we got the cars home it became apparent that they were different.
Mine didn't have a rear armrest, the display was different, the sat nav was an older version and the DAB didn't work. I was advised by my brother to check the VINs. It turns out that mine is a 2012 model and my partner's a 2013.
The dealer has offered to update mine by fitting a new rear tunnel and armrest and seeing if he can get the DAB radio to work and driver display, but I feel that I should either get my money back or have a NEW car. What are my rights?
Mine didn't have a rear armrest, the display was different, the sat nav was an older version and the DAB didn't work. I was advised by my brother to check the VINs. It turns out that mine is a 2012 model and my partner's a 2013.
The dealer has offered to update mine by fitting a new rear tunnel and armrest and seeing if he can get the DAB radio to work and driver display, but I feel that I should either get my money back or have a NEW car. What are my rights?
Asked on 27 October 2014 by Online Mike
Answered by
Honest John
You don't have any right to get the latest spec, especially if you are buying at a knockdown price which I suspect is the case here. However, the dealer should haver made you aware that the 'new' car you were buying was, in fact, two years old.
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