Diff failure after 4 years - should I sue? | Ask Honest John

Diff failure after 4 years - should I sue?

I have owned a 2010 Nissan X-Trail 2.0 diesel from new. I purchased it from a Nissan dealership in Derby and serviced in accordance with the service schedule by a Nissan dealership in Kent. Two weeks ago the car broke down and had to be recovered.

The garage diagnosed the rear diff had gone and was caused by a manufacturing defect. Nissan have offered £500 towards the cost of repair, but the part alone is £3000 and I feel totally let down. The part should outlive the car especially as it has only done 55,000 miles. What can I do?

Asked on 24 June 2014 by Clivo

Answered by Honest John

You could attempt to apply 'sale of goods' against the supplying dealer on the basis that you can 'reasonably expect' a diff to last longer than four years and 55,000 miles but I can't guarantee that you will get anywhere.

Tags: legal and consumer advice 4x4s

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