Should I be paying £1000 towards labour for a replacement engine for my Volkswagen Scirocco?

I have had my 29,000 mile 2009 Volkswagen Scirocco 1.4TFSI since new. It has been regularly serviced by Volkswagen. Eight weeks ago the engine warning light came on. It was recovered to Volkswagen (a shocking dealer service, never calling me and updating me, etc). They have now told me that a washer in the fourth cylinder has disintegrated and caused marks on the engine. The car needs a new engine. Volkswagen has agreed to cover the cost of the engine and 30 per cent of labour. They originally said labour would be £3000, but now say it will be about £1000 that I have to pay. Is this reasonable?

Asked on 9 November 2013 by LL, Guildford

Answered by Honest John
This has become common with the VAG 1.4 supercharged and turbocharged engine with outputs of 140PS or more. It’s due to a fuelling problem. Yours is the second of these today. But at least in your case Volkswagen is replacing the engine free of charge. Yes, it's reasonable to have to pay £1,000 for the labour.
Similar questions
I wonder if you can give us some advice. Our Land Cruiser has done 90,000 miles with no problems whatsoever until the engine suddenly died while overtaking a lorry up a hill on the A46. It had to be put...
I have a BMW 118i SE three-door auto which I purchased new on 1 March 2007. The mileage is 41,438, mostly on long runs and the car is seldom used on short trips. It's always fully serviced and MoT’d by...
I have a 2003 Mondeo 2.0TDCI which has just turned 100,000 on the clock and well maintained. The computer warning light has been coming on periodically over the last few years but now is getting more frequent,...
Related models
Good to drive, with strong performance and keen handling, improved from 2014 with up-to-date equipment.