Why did our Ford C-Max automatic accelerate on its own?

Yesterday, my wife she was driving her aunt’s Motabilty car, a Ford C-Max diesel automatic. When she returned to the car with her aunt, she had great difficulty manoeuvring out of a parking space due to other vehicles parking very close and the fact that the car’s engine was running erratically. Because her aunt has very limited mobility, my wife decided to drive her home. A short while later, as she reached a ‘give way’ sign, she took her foot off the accelerator and the car immediately accelerated violently across the junction and hit another vehicle coming from her right. The C-Max is a total write off.

I am concerned about the performance of the car. It was exactly one year old. With the aunt and uncle now more or less housebound, the car only ever got used for occasional short trips and had not been run for many weeks prior to the crash. In fact, since new, it had only covered around 300 miles. I am concerned that a problem may have arisen due to the very limited use of this vehicle on short trips only. Is there anything, in your opinion that could have caused the car to accelerate in the way it did?

Asked on 19 January 2013 by GW, Havant, Hants

Answered by Honest John
Presumably this was a C-Max 2.0TDCI Powershift automatic. It has a diesel particulate filter and if used for repeated short runs from cold the DPF will clog. As a result of that, extra fuel introduced to the engine to burn off the soot in the DPF will sink to the sump. Over time, the sump level will rise and, because the engine is compression ignition, it will run on its sump oil and engine revs will be uncontrollable by the driver. You urgently need to get this checked by measuring the level of sump oil in the engine of the wreck, because if it is very high then I am correct and this should absolve your wife of some blame.

However, she could have prevented the crash altogether if she had heeded my continually repeated advice to left foot brake. That is the only way to retain full control over an automatic car at all times and would have done so in this case.
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