Micra suffering repeated ABS problem - am I being ripped off?

Last year my Nissan Micra had a problem with ABS and corroded wiring. Estimate £2000. After much to-ing and fro-ing Nissan agreed to authorise a fix on goodwill. Eight months later the car developed the same/similar problem... estimate £3000 this time!

The company (authorised dealer) that did the first "repair" has gone bust to be replaced by another company... still the same people though! Nissan is not entertaining goodwill this time as the garage have told them it is a different problem this time even though they told me they had no records from the previous company to compare with.

I feel completely stitched up as it is quite obvious the original repair was not done by a company about to go into receivership... my observation! Is there anything I can do.

Asked on 8 May 2013 by suzannep

Answered by Honest John
If you did not pay for the repair done under 'goodwill' then you have no rights against the repairer. You may still have some rights against the original Nissan dealer you bought the car from if the car is less than 6 years old: www.honestjohn.co.uk/faq/consumer-rights/ This model of Micra appears to be prone to several problems, each of which can cost more than the value of the car to rectify.
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