I recommend Warranty Direct because I've known them for years, respect what they do and have a direct line to the MD by which I can take up disputes. With Warranty Wise you'd need to take up any problems with Quentin Willson, not me. But I do urge you to read the policy documentation that tells you what is and what is not covered and especially what counts as 'wear and tear'. WD offers at least six different levels of cover at different prices and it is misunderstandings about this that cause the most problems.