Faulty repair - who is liable? | Ask Honest John

Faulty repair - who is liable?

A timing chain fitted by Ford and still under warranty has failed, blowing the head. Ford say they are liable only to repair the timing chain. I think they are liable to repair the rest of the damage as well.

Who is right?

Asked on 25 July 2011 by marksarah

Answered by Honest John

You are right. Take the matter to www.motorcodes.co.uk for arbitration and if they let you down, let me know. (It might have been a belt, not a chain.)

Tags: technical issues repairs legal issues owning

Similar questions

Audi A1 problem

Bought new car March 2011 - in garage 4 months later with leak from coolant tank. Garage have advised that leak is from coolant into head gasket, now replacing cylinder head and head gasket. Is this...

Is the garage ripping me off?

I took my Rover 45 to a garage as the cylinder head had gone. When the part was skimmed it was apparently warped, he said he would try and seal it anyway. It would not seal and he recommended a new engine....

Unsatisfactory repair

I bought my Jaguar in March with 3 months warranty (on invoice it just stated these words). Test drove well. Would not start when leaving the dealer premises. Dealer got vehicle to start eventually giving...