Plight shift

We are considering formally rejecting my wife's December registration new Corsa Design 1.4 Auto. We have tried to get a resolution to a gearbox problem since January, the Vauxhall engineers are apparently still trying to decide whether the gearbox fault is mechanical or electronic (it will not release first gear after a hill climb unless the car is halted on the flat, or driven for around five hundred metres with a light throttle opening at around 4,000-5,000 revs). They made software a download in February and a visiting Vauxhall engineer in April has accepted that the car is not right. Have you a template in your files that we could use to reject this car. I would assume it should be sent recorded delivery to the dealer principal. If you have something on file we shall be indebted to you.

Asked on 27 June 2009 by

Answered by Honest John
Consumer Rights FAQ answer at www.honestjohn.co.uk. Basically, case law gives them 3 attempts in 6 months, then, if they still fail you can reject the car.
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