Ask Honest John

Honest John Ask Honest John » Order in the house

Order in the house

I have ordered a new car from a franchised dealer, only to find his quotas have been exceeded for the next few months. Am I entitled to my deposit back so I can find a dealer who can process my order? He has a deposit of £1,225 and has been very liberal with telling the truth and will not respond to phone calls or emails

Asked on 13 February 2010 by T.M., via e-mail

Answered by Honest John
If he can't actually take your order (because he has exceeded his quota), he is not entitled to take your deposit, there is no contract, so you can legally compel him to return your deposit. If he kicks up, get a solicitor straight onto it. (T.M. cancelled his order and got the refund with no further fuss.)

Our honest used car pricing is a little bit different to all the others. You can get to our values through make or model - you don’t have to follow a prescribed route. Plus, it’s live, which means we can react to changes in the market quicker than any printed price guide.

Honest Used Car Prices

From which small car to buy at which price point to the best UK-built cars, our Top 10s have the lot. Click now for your shortlist.

Unsure of what to buy? Our Top 10s are here to help you....
Dear Honest John,

Please help me choose my next car. I would like it to have:
    Select a few terms below
Similar questions
Bought a Honda Jazz from 'The car shop megastore' in Doncaster, which was advertised online as having air con. When I went I didn't know what to look for but on getting home I checked the manual and found...
I bought a Megane at a Renault dealer as it was marked as a *Star Buy*, but has a few problems like: .Driver seatbelt has stopped retracting .Dented door sill .Broken AC radiator .Handbrake handle getting...
I bought a car from a motor trader (as says in his letter head ). I have some minor problems with the car. On approaching the trader about getting the car repaired, he is saying the car he took in part...