Hyundai Tucson actuator failure, just out of warranty - will I have to pay in full?

Just over two months ago my Hyundai Tucson diesel had its final service within its five year warranty, having done just under 26,000 miles and received a clean bill of health/MoT. Today an engine management...

Fix, scrap or lease a new car - what should I do?

I have a 21 year old BMW 530d Touring needing attention, should I: A) Get it fixed (it could be quite expensive)? B) Scrap it and buy a small runabout - second hand? C) Lease a new car on a two year contract?

Can my car insurance company make me use one of their approved repairers?

My insurer is pushing me to use one of their approved repairers. I would rather have the work done by a BMW approved repairer, can I insist on using the BMW repairer? If so, how would I go about it?

Should a throttle body be covered by warranty?

My Volkswagen Beetle is three and a half years old, has done a total of 9,496 miles (I have had the car a year and half, and when I bought the car it had 5,923 miles on the clock). I've had it serviced...

Is there an organisation I can contact about unreasonable repair costs?

A local garage has had my 2009 Volvo S40 for 8 weeks trying to resolve a misfire so I can claim the cost from Warrantywise. They have had my car for so long that I am considering cutting my losses and...

Are vehicle repairs still allowed in Tier 5 lockdown?

Will bodywork shops remain open under Tier 5 rules? My car is due to go for repair but I don't want it to be taken away just to sit in a yard for weeks untouched.

I've been missold an accident-damaged, remapped car. What are my options?

I need some legal advice. I bought a 2018 BMW M140i in February from a used car garage (not BMW). Car was sold as having BMW warranty until 2021 and no mentions of any accidents. After I bought the car...

Accident history of our new car wasn't disclosed. What are our rights?

My wife bought a MINI Convertible from a main dealer just before the covid pandemic kicked off and when she bought it, we took it back the next day as we had spotted a small dent in the rear bumper. It...

Can I insist my insurer uses a main dealer to repair my car after a hit and run?

What are my rights when having my car repaired after a hit and run? I have specified it should be repaired at the main dealers thinking they would do a better repair than using my insurer's network of...

I unknowingly bought a damaged used car from a dealer. What are my rights?

I bought a used car from a dealer one week ago and it's come to light that the vehicle has been in a crash and repaired poorly. The rear nearside door and rear quarter panel, plus the bonnet, has been...