Insurance mix up could cost me
I was recently involved in an accident and rang in to notify my insurance company. When they asked me for any convictions I notified them of one from 2009. It then became apparent that, according to them, I hadn't told them. I did, as I wrote a letter at the same time confirming a new address. My insurance premium went up by £700 and I didn't question it as i knew that both the conviction and change of address would have this impact.
Now they are saying I did not notify them, and I am under investigation. If I didn't notify them three years ago why would I admit to it now? And doesn't the insurance company have the responsibility of checking DVLA records? I am know unsure where this will leave me with regards to getting insurance in the future? And worried I am now going to be in serious trouble.
Now they are saying I did not notify them, and I am under investigation. If I didn't notify them three years ago why would I admit to it now? And doesn't the insurance company have the responsibility of checking DVLA records? I am know unsure where this will leave me with regards to getting insurance in the future? And worried I am now going to be in serious trouble.
Asked on 28 January 2013 by winkles
![](http://images.honestjohn.co.uk/imagecache/file/pad/120x120/media/16477727/537450_458533677529584_1473549666_n.jpg)
If you have the proof, use it. Even if you don't, you must escalate this to a higher level in the food chain at the insurer.
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